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JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK
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Articles 9 Documents
Search results for , issue " Vol 3, No 3 (2016): NOVEMBER" : 9 Documents clear
EVALUASI MANAJEMEN SISTEM INFORMASI DAN TEKNOLOGI INFORMASI PELABUHAN Sitorus, Budi; Sitorus, Tulus Irpan Harsono; Ricardianto, Prasadja
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 3, No 3 (2016): NOVEMBER
Publisher : Sekolah Tinggi Manajemen Transportasi (STMT) Trisakti

Show Abstract | Original Source | Check in Google Scholar | Full PDF (1232.539 KB) | DOI: 10.25292/j.mtl.v3i3.82

Abstract

The purpose of the research is to identify the problem in the port management information system, analyze what needs to be managed in the port management information systems, provide recommendations on the management of information systems management. The research method uses a qualitative analysis approach, in which the port management is still unsatisfactory, therefore, to manage port services requires technology application-based management information system the one that is currently being developed is Inaportnet, in the early stages of this technology application used for the port is already cultivated. The expected result is that the application of information technology-based systems are expected to increase the harbor management performance and the government is expected to direct, supervise and enforce the stakeholders in the port who violate the rules.
LOYALITAS PELANGGAN PADA PERUSAHAAN FREIGHT FORWARDING Sabatini, Lidya Nurlita; Ardiana, I Made; Prasetya, Oce
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 3, No 3 (2016): NOVEMBER
Publisher : Sekolah Tinggi Manajemen Transportasi (STMT) Trisakti

Show Abstract | Original Source | Check in Google Scholar | Full PDF (479.153 KB) | DOI: 10.25292/j.mtl.v3i3.87

Abstract

The objective of this study  is to determine the influence of service quality and brand images to customer satisfaction and its impact on customer loyalty in PT Freight Solution Indonusa. The research population is all the customers export and import 200 customers. Number of sample is using Slovin formula 133 customers. The data obtained and collected through the instrument by a questionnaire using a Likert scale. The data, then analyzed using path analysis. The results of the calculation and the test data can be concluded that quality of service and brand image  influenced on customer satisfaction and  have an impact on customer loyalty. Therfore, the quality of service and a good brand image will create customer satisfaction and  enhance customer loyalty.
PEMBERDAYAAN KARYAWAN DAN KUALITAS PELAYANAN PADA PERUSAHAAN PELAYARAN Kadarisman, Muh; Sudewo, Gatot Cahyo; Pahala, Yosi
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 3, No 3 (2016): NOVEMBER
Publisher : Sekolah Tinggi Manajemen Transportasi (STMT) Trisakti

Show Abstract | Original Source | Check in Google Scholar | Full PDF (382.781 KB) | DOI: 10.25292/j.mtl.v3i3.106

Abstract

This research aims to find out the relationship of strategic management, organizational culture and employees’ empowerment with service quality. This research is carried on at PT Sillo Bahari Nusantara using quantitative approach with survey method. The population of this study is the employees at PT Sillo Bahari Nusantara Jakarta 2015. The samples used in this study are 50 respondents which are selected randomly. The data is analyzed using descriptive statistic technic and parametric inferential. Based on data analysis it can be concluded that all the independent variables like strategic management, organizational culture, and employees’ empowerment have a positive and strong relation towards service quality, either partially or simultaneously. Therefore, the service quality can be increased by improving strategic management, organizational culture and employees’ empowerment.
KEPUASAN PENGGUNA JASA TRANSPORTASI UNTUK MENINGKATKAN LOYALITAS Saribanon, Euis; Sitanggang, Rohana; Amrizal, Amrizal
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 3, No 3 (2016): NOVEMBER
Publisher : Sekolah Tinggi Manajemen Transportasi (STMT) Trisakti

Show Abstract | Original Source | Check in Google Scholar | Full PDF (536.882 KB) | DOI: 10.25292/j.mtl.v3i3.81

Abstract

This study aims to analyze and describe the direct and indirect effects between service quality and ticket fare through customer satisfaction to achieve customer loyalty of Perum DAMRI Land Transport service at central office /Prime Pull Perum Damri in Jakarta. The population is Perum DAMRI customers who have used the services of Perum DAMRI several times for several destinations. While the sample is Perum DAMRI customers in the Region of DKI Jakarta of 125 respondents, using purposive sampling. The analysis used in this research is Path Analysis Method. The calculations indicate that the variables of service quality to customer satisfaction is significant. Based on calculations, it is indicated that the ticket fare variable to consumer satisfaction is significant. Consumer satisfaction can be an intervening variable between service quality and loyalty of consumers. Consumer satisfaction can be an intervening variable between the ticket fare to the customers’ loyalty. Based on the test results, the variable of consumer satisfaction on customer loyalty is significant, Adjusted R Square (R2) of 0.981 shows that 98.1 % of the variance or consumer loyalty is determined by the independent variables and intervening variables in the regression equation
KUALITAS PELAYANAN DOKUMEN DAN KECEPATAN BONGKAR MUAT GENERAL CARGO Umagapi, Brata Wuntara; Amonalisa, Siska; Lesmini, Lies
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 3, No 3 (2016): NOVEMBER
Publisher : Sekolah Tinggi Manajemen Transportasi (STMT) Trisakti

Show Abstract | Original Source | Check in Google Scholar | Full PDF (466.598 KB) | DOI: 10.25292/j.mtl.v3i3.148

Abstract

The study’s objective is to analyze the relationship of the documents service quality (X1) and the speed of loading and unloading of general cargo (X2) with service user satisfaction (Y) in Tubagus Jaya PT Maritim, either individually or jointly. Research using quantitative methods, with a population of consumers Tubagus Jaya PT Maritim many as 67 people and the determination of a sample of 30 people. Data were analyzed by using multiple regression and multiple linear regression, simple correlation and partial correlation. Results: 1. There is a correlation between the quality of service of documents by the service user satisfaction is r of 0.794 means there is a very strong relationship and the direction (positive), and the regression hypothesis there is no significant relationship to thitung greater than t table (10.529> 1.669) or hypothesis H1 be accepted. 2.Hasil correlation between the speed of loading and unloading of general cargo with service user satisfaction obtained r of 0.651 means a strong relationship and the direction (positive), and the hypothesis of regression showed a significant relationship that is greater than ttable thitung (6.914> 1.669) or hypothesis H2 be accepted. 3. Results of correlation between the quality of service of documents and speed of loading and unloading of general cargo together with service user satisfaction obtained r of 0.814 means the relationship is very strong and direct (positive), and F count larger than F table (62.871> 3.140) or the research hypothesis H3 is received.
SUMBER DAYA MANUSIA TRANSPORTASI, TELEKOMUNIKASI, DAN PARIWISATA DALAM PERSPEKTIF GLOBAL Purwanto, Budi; Rafi, Salahudin; Pongoh, Hentje
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 3, No 3 (2016): NOVEMBER
Publisher : Sekolah Tinggi Manajemen Transportasi (STMT) Trisakti

Show Abstract | Original Source | Check in Google Scholar | Full PDF (689.329 KB) | DOI: 10.25292/j.mtl.v3i3.86

Abstract

The purpose of this study is to assess the human resources sectors of transport, telecom­munications and tourism in a global perspective. This study is a literature study with descriptive analysis method to describe the existing problems and provide recommenda­tions to anticipate the world’s rapidly growing trend. The results show that the increasing mastery of foreign languages and technology has become an absolute requirement that Indonesian human resources can compete on a global level. However, the state, business, and society must work together in forming a mental attitude, promote an understanding of the religion, and raise the nation ideology since early stage so that it can minimize the negative impacts of globalization.
ENSIKLOPEDIA ALAT TRANSPORTASI JAKARTA BERBASIS AUGMENTED REALITY Dharmayanti, Dharmayanti; Permana, Dimas Dwi; Elvina, Elvina
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 3, No 3 (2016): NOVEMBER
Publisher : Sekolah Tinggi Manajemen Transportasi (STMT) Trisakti

Show Abstract | Original Source | Check in Google Scholar | Full PDF (1531.268 KB) | DOI: 10.25292/j.mtl.v3i3.85

Abstract

This writing explains about encyclopedia book of Jakarta’s Means of transportation using augmented reality technique. This encyclopedia book consists of 7 (seven) sheets which each one discusses about the Jakarta’s means of transportation with a marker named QR-code. Each marker on each sheet shows a means of transportation model in 3D (dimension) along with the animation. This book is made by using library AR Toolkit software. Blender 2.64 application is used to make the 3D Jakarta means of transportation, meanwhile Adobe Photoshop CS4 is used to make the marker. The output of this application is 3D vehicle models with animation that can be seen when webcam is pointed to the marker. This application is made as a new learning and introduction media for the society especially kids to know more about means of transportation operated in Jakarta.
FAKTOR PENYEBAB IRREGULARITIES PENANGANAN OPERASIONAL PESAWAT MEDICAL EVACUATION DI BANDARA HALIM PERDANAKUSUMA Sari, Mustika
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 3, No 3 (2016): NOVEMBER
Publisher : Sekolah Tinggi Manajemen Transportasi (STMT) Trisakti

Show Abstract | Original Source | Check in Google Scholar | Full PDF (503.834 KB) | DOI: 10.25292/j.mtl.v3i3.79

Abstract

This research aimed to analyze the causes of irregularities on airplane medical evacuation (medevac) handling and find the solution and effective action. Method used in this research is fishbone. The results show that there are 13 factors causes the irregularities which are the age of GSE is over 20 years old, the Medevac Standard Operating Procedure (SOP), briefing and debriefing activity, documentation, diesel fuel, spare part, office utility, employees’ recruitment, career path, training, operational cost, salary increases, and bonus. The solutions are that at the beginning of recruitment the company should tell the new employee about the employment status, periodic increment, and training, for the company fuel storage, the company should socialize the rules of work safety by conducting safety campaign program periodically, for documentation, it is better for the operation administrator to document and jot down all operational activities, meanwhile for the night-shift employee should be changed with different people, for the spare part, there should be some spare stored in GSE warehouse, about the SOP, the company should make special SOP for medevac activities, office utility should be updated with the newest technology, and for GSE equipment, there should be budget to buy new GSE equipment
POTENSI DEMAND TERHADAP PENGEMBANGAN KANAL JONGAYA & PANAMPU SEBAGAI MODA TRANSPORTASI (WATERWAY) DI KOTA MAKASSAR Fisu, Amiruddin Akbar
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 3, No 3 (2016): NOVEMBER
Publisher : Sekolah Tinggi Manajemen Transportasi (STMT) Trisakti

Show Abstract | Original Source | Check in Google Scholar | Full PDF (687.908 KB) | DOI: 10.25292/j.mtl.v3i3.68

Abstract

One of the potential that can be used to solve the congestion problem that occurred in the city of Makassar is by utilizing channels as urban transport medium. Makassar City has three channels with an overall length of 15.11 km, which two of them can be used as a water transport medium. The channels consist of Jongayya Channel (7.83 km), and Panampu Channel (4.92 km). Channel transportation can be one solution to reduce the congestion problems that occurred in the city of Makassar. The purpose of this study is to determine demand potential of waterwa y-based transport modes on Channel Panampu and Jongaya, factors that affect the willingness to use channel as a transportation medium, to identify user preferences related to channel planning as a transportation medium, and to identify the extent to which the role of the channel to become alternative transportation medium. To achieve these objectives, this study used a descriptive-quantitative methods approach. And were subsequently used crosstab analysis method, multinomial logistic regression and approach with stated preference methods.

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