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INDONESIA
Jurnal Administrasi Kesehatan Indonesia
Published by Universitas Airlangga
ISSN : 23033592     EISSN : 25409301     DOI : -
Core Subject : Health,
Jurnal Administrasi Kesehatan Indonesia (JAKI) is a scientific journal that contains editorials, research articles, and literature reviews related to the scope of the management, organization and leadership in health institutions. This journal is supported by practitioners and scientists from various institutions which involve expertises in health management and health organization. JAKI (p-ISSN 2303-3592, e-ISSN 2540-9301) has mission in developing knowledge in health administration through publication. Based on this mission, this journal aims at facilitating numerous experts in the field of Health Administration to share their ideas and scientific studies in order to improve the quality of healthcare services.
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Articles 11 Documents
Search results for , issue " Vol 5, No 1 (2017)" : 11 Documents clear
Pengaruh Dimensi Staffing terhadap Insiden Keselamatan Pasien berdasarkan Agency For Healthcare Research And Quality (AHRQ) Di RSU Haji Surabaya Rahayu, Setya Budi
Jurnal Administrasi Kesehatan Indonesia Vol 5, No 1 (2017)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (123.363 KB) | DOI: 10.20473/jaki.v5i1.2017.41-51

Abstract

The incidence of patient safety is an indicator that can be used to describe the quality of hospital services. Based on data obtained from reports IKP in RSU Haji Surabaya in 2015 is known to have occurred 40 patient safety incidents. This research to analyze the influence of staffing dimension base on AHRQ with patient safety incidents in service work unit RSU Haji Surabayausing simple linier regression test. The results showed from the 38 unit service work RSU Haji Surabaya there are 18 units (47,36%) categorized as a strong staffing dimension with a positive response ≥ 75%, 16 units (42,11%) the  medium categorized staffing dimension with a positive response from 75% - 50% and 4 units (10,53%) the weak categorized staffing dimension with a positive response < 50%. And according to a report IKP RSU Haji Surabaya January - October 2016 there were 22 incidents of patient safety that consists of 5 KTD, 3 KNC and 14 KTC. In this research can be concluded that there is no significant relationship between staffing dimension with patient safety incidents in service work unit RSU Haji Surabaya. This can be due to by various factors that occurs in the system.Keywords: AHRQ, Patient Safety Incident, Staffing Dimension
ANALISIS FUNGSI MANAJEMEN LOGISTIK DI BADAN PEMBERDAYAAN MASYARAKAT DAN KELUARGA BERENCANA KOTA SURABAYA Lestari, Paramita Boni; Haksama, Setya
Jurnal Administrasi Kesehatan Indonesia Vol 5, No 1 (2017)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jaki.v5i1.2017.1-10

Abstract

Board of Community Empowerment and Family Planning has the main task in a family planning and family welfare program. Logistics management was very importance to support that program. There were 17.020 syringes whichexpired but have not been destroyed in 2016. Author wanted to examine the logistics management function in Bapemas and KB. The variables were logistics planning, budgeting, procurement, reception, storage, distribution,and elimination. The samples were two warehouse logistics offi cers. Data collection techniques were observation and indepth interview. Requirements planning used the formula of average usage per month multiplied by 3 or 24.The procurement process was done by request to BKKBN Province. Budgeting was derived from two sources. The sources were state and local fund. Reception and distribution process was appropriate with technical manual book.Storage facilities reached 94.1% of the BKKBN Center standard. While the general provisions saving reached 100%. Eliminating logistics had not done since 2012. The recording process used the forms and books that have beenstandardized by National BKKBN offi ce. Monitoring started from receipt, storage and distribution. That was done by Province BKKBN offi ce. The conclusion of this research was the Implementation of all functions in accordancewith the standards.Keywords: logistics management function, family planning, distribution, procurement
Faktor Perawat terhadap Kejadian Medication Administration Error di Instalasi Rawat Inap Budihardjo, Vidia Sabrina
Jurnal Administrasi Kesehatan Indonesia Vol 5, No 1 (2017)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (346.623 KB) | DOI: 10.20473/jaki.v5i1.2017.52-61

Abstract

Medication administration error is one of medication error that happened due to unfulfillment of drug instruction or drug administration that is different with the recipe. From the initial survey conducted in 2015, there were 13 events medication errors known in 2014-2015 in RSU Haji Surabaya. Based on Kepmenkes RI nomor 129/Menkes/SK/II/2008 about Minimum Service Standards, medication incident should not be any error occurred in the Hospital.This study was an observational descriptive study aimed to identify factors that contribute to the incidence of medication errors. Respondents were 56 nurses that worked on 7 inpatient wards. Variablesi n this research  are: the skills of nurses, nurses knowledge, and communication between nurse and patients. The result showed that the incidence of medication error in 2014-2016 amounted to 14 events that occurred in most of the inpatient ward (57.1%). Most of inpatient ward  (57.41%) had good skill of nurses, most of the inpatient wards (57.1%) had a sufficient knowledge and communication of nurses.From this study it can be concluded that the skills of nurses, nurses knowledge, communication between nurse and patients are contributing to the incidence of medication errors in RSU Haji Surabaya. Keywords: inpatient ward, medication errors, nurses
Analisis Fungsi Manajemen Logistik di Badan Pemberdayaan Masyarakat dan Keluarga Berencana Kota Surabaya Lestari, Paramita Boni; Haksama, Setya
Jurnal Administrasi Kesehatan Indonesia Vol 5, No 1 (2017)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (98.854 KB) | DOI: 10.20473/jaki.v5i1.2017.1-10

Abstract

Board of Community Empowerment and Family Planning has the main task in a family planning and family welfare program.Logistics management was very importance to support that program. There were 17.020 syringes whichexpired but have not been destroyed in 2016. Author wanted to examine the logistics management function in Bapemas and KB. The variables were logistics planning, budgeting, procurement, receiption, storage, distribution, and elimination.The samples were two warehouse logistics officers.Data collection techniqueswere observation and indepth interview.Requirements planning used the formula of average usage per month multiplied by 3 or 24. The procurement process was done by request to BKKBN Province.Budgeting wasderived from two sources. The sources werestate and local fund. Reception and distribution process was appropriate with technical manual book. Storage facilities reached 94.1% of the BBKBN Centerstandard.While the general provisions saving reached 100%. Eliminating logistics had not done since 2012. The recording process used the forms and books that have been standardized by National BKKBN office.Monitoring started from receipt, storage and distribution. That was done by Province BKKBN office.The conclusion of this research was the Implementation of all functions in accordance with the standards.Keywords: logistics management function, family planning, distribution, procurement
Hubungan Kepuasan Peserta Pelatihan dengan Tingkat Pembelajaran Peserta Pelatihan Pencegahan dan Pengendalian Infeksi Siregar, Vera Oktavia
Jurnal Administrasi Kesehatan Indonesia Vol 5, No 1 (2017)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (83.593 KB) | DOI: 10.20473/jaki.v5i1.2017.62-71

Abstract

Evaluation of training is a systematic process to collect, describe, interpret  and present information about the training. Evaluation Prevention and Control of Infection training aimed to analyze the correlation between trainees satisfaction with learning level of trainees. This study was a quantitative analytical research using cross sectional design. The results were analyzed with descriptive statistics, dependent t test and Spearman Correlation Test. Trainees satisfaction to the training of Prevention and Control of Infection obtained good results with the percentage of 74.2%. Learning level of trainees Prevention and Control of Infection had a different average value of pre test and post test so as to increase the knowledge of trainees. Based on the correlation trainees satisfaction with learning level of trainees it can be concluded that the success of every level Kirkpatrick model evaluation is important because there is a level depth evaluation. Keywords: training evaluation, kirkpatrik model, learning level, trainees satisfaction
Kinerja Bapemas dan KB Kota Surabaya berdasarkan Analisis Perubahan Rencana Kerja dan Laporan Kinerja Permatasari, Deby Indah
Jurnal Administrasi Kesehatan Indonesia Vol 5, No 1 (2017)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (92.95 KB) | DOI: 10.20473/jaki.v5i1.2017.11-20

Abstract

The average population density of Surabaya is 9.002 people per km2 in 2009. The over population density is potential to occuring problem in health, education, social and economics. To solve that problems, government formed The Empowerment Society and Family Planning(Bapemas dan KB) in Surabaya City. Bapemas dan KB of Surabaya should compute and analyze the performance achievement to attain the optimum performance. This research was  to analyse The Performance Achievement based on Performance Planning Document and Performance Planning Amendment compares with Performance Report to solve the performance of workers. This reaserch is observational descriptive research which is held in Sub Area Family Planning Bapemas dan KB Surabaya. The Observation studied The Performance Planning Document and Performance Planning Amendment that compares to Performance Report. The Indepth Interview was in Administrative unit, Head of the Sub-Division, and Head of Division Prosperous Family and Family Planning “Bapemas dan KB” Surabaya. Data Analysis Method using Assesment of Performance Indicators Target that measured by Performance Measurement Form, Self Assesment, and Budget Realization. Performance achievement result were: Family Planning Founding Program was 61,58%; Contraceptiption Service Provision for Poor Family Program was 97,17%; in Family Planning Infrastructure Program was 200%.                                                                                                                              Keywords:performance, performance report, family planning, program.
Analisis Penggunaan Sistem Pendaftaran Online (E-Health) berdasarkan Unified Theory of Acceptance and Use of Technology (UTAUT) Sa’idah, Nurus
Jurnal Administrasi Kesehatan Indonesia Vol 5, No 1 (2017)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (116.39 KB) | DOI: 10.20473/jaki.v5i1.2017.72-81

Abstract

Surabaya is a pioneer of E-Health innovation in Indonesia by providing online registration system to facilitate to take a quenue number anytime anywhere. The users online registration at RSUD dr.M. Soewandhie Surabaya is the largest, but dissatisfaction figure of online registration services reached 31,4%. Therefore, the purpose of this research is to analyze use behavior online registration at RSUD dr.M. Soewandhie based on Unified Theory of Acceptance and Use of Technology (UTAUT). This research was an analytic observational with quantitative approach and cross sectional design. Sample were collected by systematic random sampling and consist of 50 users and 50 nonusers. The result showed that individual characteristic which has p value below 0,05 was experience, knowledge and IT skills. Performance expectancy (p = 0,044) significantly influence behavioral intention , whereas effort expectancy (p = 0,982) and social influence (p = 0,124) do not. Facilitating condition (p = 0,812) and behavioral intention (p=0,189) had no influence with use behavior because p value was above 0,05. In conclusion, performance expectancy has a significant influence with behavioral intention, therefore experience, knowledge and IT skills had influence with use behavior online registration in RSUD dr.M. Soewandhie Surabaya. Keyword: e-Health, online registration, Unified Theory of Acceptance and Use of Technology (UTAUT), use behavior
Penilaian Kualitas Informasi Dokumen Rekam Medis Rawat Jalan Dewi, Cindy Kusuma
Jurnal Administrasi Kesehatan Indonesia Vol 5, No 1 (2017)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (87.575 KB) | DOI: 10.20473/jaki.v5i1.2017.21-31

Abstract

Performance evaluation was showed that average service time from January to October 2016 was 35.56 minutes. The average service time ensuring provision of medical records of outpatients was under targets because the standard of service time of the Minister of Health No. 129 at 2008 is <10 minutes. This research aimed to determine the information quality of medical record documents outpatients as helped efforts to improve the information quality of medical record documents. This was a descriptive study with cross-sectional design. Data was collected through observation outpatient medical record on December. The samples consisted 115 medical record documents. The sampling method used was random sampling. Variable used by researchers was the quality dimensions of The Product and Service Performance for Information Quality Model. The results showed the dimensions free of error of 68.33%, dimensions of concise representation of 58.44%, and the dimensions of completeness by 55.56%, and dimensions of consistent representation of 52.22%. Based on research result, average score of information quality assessment were good enough. Recommendation for Medical Record Departementbased on research results was made guidelines or standard operating procedures could be used to increase the quality of medical record documents. Keywords: assessment, dimension, information quality, Medical Record Document,outpatient
Kepuasan Pelanggan berdasarkan Dimensi Timeliness Kualitas Jasa Evans dan Lindsay dengan Metode Importance Performance Analysis Hermanti, Puput
Jurnal Administrasi Kesehatan Indonesia Vol 5, No 1 (2017)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (126.145 KB) | DOI: 10.20473/jaki.v5i1.2017.82-90

Abstract

Based on Keputusan Menteri Pendayagunaan Aparatur Negara Nomor KEP/25/M.PAN/2004  level of customer satisfaction of a service can be judged by the Community Satisfaction Index, there are fourteen elements of these services have a standard that is equal to 85%. General clinic and specialist in Menur Mental Hospital Surabaya  has a Community Satisfaction Index by 75.11% which is below the standard of 85%. This research was purposed to analyzing customer satisfaction  based on the level of importance of hospital performance in timeliness dimension of Evans and Lindsay service quality with importance performance analysis method. The research design  was observational with cross sectional approach. Research conducted on November  2016 included 98 customer in General clinic and Specialist in Menur Mental Hospital Surabaya  as respondents. Data were analyzed by Importance Performance Analysis. The result showed respondents considered that all aspects of the timeliness dimension is very important, especially for check the wait time ≤ 60 minutes aspect with mean importance  value is 3.58, and performance service respondents considered check wait time ≤ 60 minutes aspect had smaller mean value performance (2.44) from the mean performance timeliness (2.84). The conclusion is customer not satisfied with timeliness dimension of Evans and Lindsay service quality. Keywords: Customer Satisfaction,  Importance-Performance Analysis, Timeliness
Aplikasi Theory of Planned Behavior dalam Membangkitkan Niat Pasien untuk Melakukan Operasi Katarak Wikamorys, Dian Anggraini; Rochmach, Thinni Nurul
Jurnal Administrasi Kesehatan Indonesia Vol 5, No 1 (2017)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (92.759 KB) | DOI: 10.20473/jaki.v5i1.2017.32-40

Abstract

Surgery is the follow-up actions of diagnosis. The biggest revenue in Clinics comes from surgery.The number of patients suffering cataract who do not undergo cataract surgery affects the revenue of Clinics. The problem in this study was high number of cataract patients who did not undergo cataract surgery with an average of 50.7% per month. This study aimed to clarify the influence Theory of Planned Behavior in generating intention to undergo cataract surgery among patients. Population under study was patients eligible for cataract surgery. Sampling was done using accidental sampling technique with a number of 67 respondents. Data collection was carried out using questionnaire and analysis was done using multiple linear regression analysis. The results indicated that variable attitude had a dominant influence on the intention to undergo cataract surgery, with value of β =0,379. The second variable was the perceived behavioral control with value of β=0,258, and the third variable was subjective norms with value of β=0,246. Therefore, it can be inferred that variable of attitudes toward behavior is factor with dominant influence on the intention to undergo cataract surgery. Finally it is expected that Mojoagung Eye Clinic to improve attitudes, perceived behavioral control and subjective norms of patients. Keywords: intention, Theory of Planned Behavior

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