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Jurnal Manajemen Pelayanan Kesehatan
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Articles 498 Documents
Hubungan Besaran Iur Biaya Dengan Kepuasan Peserta Askes Di Rumah Sakit Umum Wangaya Kade Widnjani, Ida Ayu
Jurnal Manajemen Pelayanan Kesehatan Vol 7, No 03 (2004)
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PEMAJANGAN SAFETY POSTER, PENYULUHAN DAN PELATIHAN PROSEDUR OPERASIONAL TETAP: KAJIAN PENGARUH TERHADAP SIKAP, TINDAKAN TENAGA KERJA DAN ANGKA KECELAKAAN KERJA Sumihardi, Sumihardi
Jurnal Manajemen Pelayanan Kesehatan Vol 14, No 03 (2011)
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Background: Work accident in Indonesia was remaining highdue to less attention toward occupational health and safety.There was an elevation number of work accident from 95,418cases in 2005 to 95,624 cases in 2007 in Indonesia. In Padang,West Sumatera there was decreasing of accident case. However,the number of work accident in PT P & P Lembah Karetwas reported elevated from 9 cases in 2005 to 24 cases in2007. Therefore, there is a need to apply work safety control.Generally, there are two methods for controlling occupationalsafety, i.e. mechanical and human intervention, but mechanicaltreatment is expensive and need more expertise, whilehuman intervention is considerable. One of human interventionthat can be applied to control occupational safety is displayingposter and disseminat of SOP. The objectives of thisstudy is to assess the influence of displaying safety posterand disseminat of SOP through education and training towardattitude and practice of safety among labour, as well as on thenumber of work accident.Method: This study was carried at PT P & P Lembah KaretPadang. Design of this study was time series. This designwas chosen based on the advantage on multiple observationsbefore and after intervention. Participants of this study was115 worker and taken from stratified random sampling. Safetyposter and SOP delivered through education and training studyintervention were. Study instruments were attitude scale, accidentlog and check list of safety behavior. Data were analyzedwith repeated measures analysis of variance and pairedt test.Result: Result showed there was a different on attitude scale(t = 31,747, p< 0,001) before and after with gain score of30,73%. Indeed, the mean score of practice was also significantlydifferent before and after (F = 99865,228, p < 0,001). Ttest analysis showed that there was a different score ofpractice before intervention and after the fourth observation (t= 547,792, p < 0,001), and total number of occupational accidentsignificantly different before and after intervention (t =4,371, p < 0,05) with decreasing point of 78,57%.Conclusion: It can be concluded that safety poster and SOPdelivered through education and training increased attitude30,73% and practice 88,79%. Moreover, total number of occupationalaccident decreased of 78,57%. Based on this study,it is recommend that monitoring of occupational safety periodicallythrough safety poster accompany with education andtraining is needed, to increase attitude and practice of towardoccupational accident, so the number of work accident willdecrease into zero.Keywords: safety poster, SOP, attitude, practice, work accident
PENGEMBANGAN LEADERSHIP UNTUK KESEHATAN SECARA BERSAMA-SAMA Trisnantoro, Laksono
Jurnal Manajemen Pelayanan Kesehatan Vol 9, No 01 (2006)
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ASPEK DONATUR KEMANSIAAN DALAM PEMBIAYAAN PERAWATAN PASIEN TIDAK MAMPU DI RUMAH SAKIT SWASTA KEAGAMAAN DI YOGYAKARTA Aji, Santoso
Jurnal Manajemen Pelayanan Kesehatan Vol 3, No 03 (2000)
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Implementasi Clinical Governance: Pengembangan Indikator Klinik Cedera Kepala di Instalasi Gawat Darurat Wijanarko, Agus
Jurnal Manajemen Pelayanan Kesehatan Vol 8, No 04 (2005)
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CITRA RUMAH SAKIT BALIMÉD DENPASAR Rahajeng, Ida Ayu
Jurnal Manajemen Pelayanan Kesehatan Vol 13, No 01 (2010)
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Background: Hospital industry competition in Indonesia isgetting more intense. Identifying image position and positiveimage building of new hospital become one of importantstrategies in anticipating competitive situation and consumers’characteristics that are getting more critical in the choice ofhealth service. Positive image building of hospitals encouragepatients to pay more for health services they get and helps todecide purchase of the community.Objective: To identify perception of patients and visitors aboutimage of BaliMéd Hospital Denpasar, and to identify effect ofrespondent demography characteristics toward perceptionabout image of BaliMéd Hospital Denpasar.Method: The study used cross sectional survey design withquantitative as well as qualitative method as supplement.Primary data were obtained through questionnaire distributedto 200 patients and visitors as respondents at BaliMéd HospitalDenpasar. Qualitative method was applied through in-depthinterview to 4 patients and 3 visitors of BaliMéd HospitalDenpasar. Data were analyzed descriptively, usingindependent t-test and U Mann – Whitney test followed bymultiple regression analysis to identify the effect ofrespondents’ characteristics to perception about image ofBaliMéd Hospital Denpasar.Result: Average perception of patients (150.12) about theimage of BaliMéd Hospital Denpasar showed positive imagewhereas average perception of visitors (144.68) showedneutral image. The result of independent t-test with p=0.003(p<0.05) showed there was significant difference in perceptionabout the image of BaliMéd Hospital Denpasar between thepatients and the visitors. R=5.5% indicated low contribution ofeffect of variables of education, income, and frequency ofhealth service utilization to perception about the image ofBaliMéd Hospital Denpasar. Only the variable of frequency ofhealth service utilization at regression coefficient 1.658 thathad significant effect p=0.016 (p<0.05) to perception abouthospital image.Conclusion: Perception of patients about the image of BaliMédHospital Denpasar was positive image but visitors had neutralimage. In general, patients and visitors had significantdifference in perception about the image of BaliMéd HospitalDenpasar. Only the frequency of health service utilization thathad positive and significant effect to the image of BaliMédHospital Denpasar. Education, income and frequency of healthservice utilization all together did not have significant effect tothe process of perception building on the image of BaliMédHospital Denpasar.Keywords: image of hospital, perception
Penerapan Analisis Konjoin Untuk Kebijakan Asuransi Kesehatan Murti, Bhisma
Jurnal Manajemen Pelayanan Kesehatan Vol 5, No 01 (2002)
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PROSPEK PENGEMBANGAN PELAYANAN HOME CARE RUMAH SAKIT PRIMA MEDIKA DENPASAR Suarjana, Ketut
Jurnal Manajemen Pelayanan Kesehatan Vol 15, No 03 (2012)
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Background: Demographic and epidemiologic transitionscause population structure and changes in disease patterninto degenerative and chronic disease. Hospitals in Indonesiahave not developed chronic care service. Prima Medika hospitalhome care (HC) has not been developed, without assessingthe prospect of HC service development as a revenuecenter.Methods: Qualitative research using methods of participationobservation; in-depth interview with patients, personnelof HC unit, and management; close observation with checklist.Data were analyzed qualitatively using thematic content analysisResults: Based on concept of strategic management, thefollowing opportunities and potentials of HC exist: patient satisfaction,payment ability, and benefit perception, dependencesof cancer patients and elders. The hospital has the followingstrengths: personnel readiness, presence of personnel motivator,personnel commitment to work, facility and hospital equipment,commitment from directors. However, their weaknessesand barriers are: limited human resources, marketing, and tariffcalculation. Challenges and expectations of patients are:diversification of service types, use of tools, visit frequencies,and personnel qualification.Conclusion: The prospect of HC service development washigh. Alternatives strategy proposed are: specific administrationfor HC selection and offer to patients, HC tariff makingaccording to unit cost, provision or coordination of personnel,rental and sales of tools, and focus for cancer patients andelders.Keywords: home care, prospect, strategy
CARA PEMBAYARAN SEBAGAI MODIFIER TERHADAP PENGARUH FAKTOR-FAKTOR PENENTU KEPUASAN PASIEN PADA LAYANAN RAWAT INAP DI RSU TEGALYOSO KLATEN Farida, Farida
Jurnal Manajemen Pelayanan Kesehatan Vol 1, No 03 (1998)
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Evaluasi Harga Obat Di Apotek Kota Bengkulu Firni, Firni
Jurnal Manajemen Pelayanan Kesehatan Vol 6, No 02 (2003)
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