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Journal of Business and Management
ISSN : 22523898     EISSN : 22523308     DOI : -
Core Subject : Science,
Journal of Business and Management (JBM)is an online journal that is published three times a year. It publishes research papers that give rigorous theoretical and practical insight of business and managament. JBM aims to provide a forum for the dissemination of theory application and research in all areas of business and management, including but are not limited to marketing, business strategy, decision science and decision-making, strategic negotiation, finance, business risk, knowledge management, human capital management, technology management, entrepreneurship, and others relevant subjects. It is intended for researchers, students, business practitioners, and entrepreneurs to publish their ideas and experiences, and share their knowledge on business and management issues.
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Articles 7 Documents
Search results for , issue " Vol 7, No 2 (2018)" : 7 Documents clear
IDENTIFICATION OF INFLUENCING FACTOR ISLAMIC BASED VALUE ENTREPRENEURSHIP TOWARDS BUSINESS PERFORMANCE : A STUDY CASE IN BANDUNG Sanjaya, M Ramadhani; Chaldun, Evy Rachmawati
Journal of Business and Management Vol 7, No 2 (2018)
Publisher : Journal of Business and Management

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 Abstract. The ratio of Indonesian entrepreneurs based on BPS data has risen to 3.1 percent. Indonesia is the largest muslim population of the world. According to BPS sensus 2010, the percentage of Muslim in Indonesia is 87,18% and from that amount some people are entrepreneur. Islam offer the concept of economic and business value that written in the Quran and what Messenger Muhammad. Therefore, is important to know how the Islamic value affect the entrepreneur spirit and mindset of muslim entrepreneur in and the impact of that Islamic value on the performance of business. This study used qualitative approach as research methodology. The method of sampling is purposive sampling. Observation and interview used to gain data from the respondent. Islamic value in business are integrity, transparency, fairness, target orientation that derived from quran and history of Muhammad SAW. The research concludes that Islamic entrepreneurship concept are align with modern theory ofentrepreneurship. The main purpose of business in Islam is to spread benefit to society as the manifestation of worship to gain blessing from god. The study find that some of muslim entrepreneur in Indonesia, know and implement that value in their business activity whereas some of them are not. The implementation of Islamic value give positive correlation on business performance, but in requirement that business strategy is designed well first. Therefore, it really recommended for all muslim entrepreneur to implement this value in their business.  Keywords: Business Performance, Entrepreneurship, Islamic Value, Spirituality, Muslim Entrepreneur
BUSINESS STRATEGY FORMULATION AT NAVIRE, AN OUTDOOR JACKET BUSINESS, BASED ON STRATEGIC MANAGEMENT PROCESS Riandiza, Bima; Wandebori, Harimukti
Journal of Business and Management Vol 7, No 2 (2018)
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Abstract. Navire hosts massive potential during its year due to the trend and unique product offering. Howe ver, the company ended its run. There is clear intention from executives of Navire to continue their business. The executives claimed they are struggle to formulate cohesive business strategy. In strategic management, business strategy formulation is very important. The goal of this research is to formulate business strategy for Navire. Strategic management process is used as a theoretical framework. Theories that were used in based on the theoretical framework, with the addition of Costumer Behavior and marketing strategy; Market STP, and Marketing Mix. The inclusion of Customer Behavior Model is to reassess the market again as data provided by executives of Navire is already irrelevant. The findings of this research are, the general environment are supportive. Demographically, Navire market, based on the questionnaire result divided into 5. The industry is expected to grow and holds an attractive proposition. In terms of rivalry, the industry is deemed to be at medium level. Competitor environment analysis result concludes each competitor have their own unique capabilities. Internal environment of the company also analyzed with resource analysis and value chain analysis. This information was then assessed and strategies are made. The business strategy appropriate for Navire is Integrated Cost Leadership/Product Differentiation for business-level strategy.Keywords: Customer Behavior, IBE Business, Business Strategy, Strategic Management Process
SOCIAL MEDIA FOR SOCIALLY RESPONSIBLE COMPANY IN INDONESIA: ANALYSIS OF KOMPAS 100’S TWITTER PROFILES AND THEIR CSR RATINGS Khairunnisa, Carla; Nainggolan, Yunieta Anny
Journal of Business and Management Vol 7, No 2 (2018)
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Abstract. The development of technology and information, causing more people to be critical of the companys activities include corporate social responsibility. The convenience served by social media allows the companies to communicate with stakeholder with more effective and efficient. The socially responsible companies are expected to utilize social media to communicate with their stakeholders. This research observes the relation between CSR index score and social media activity for companies in Indonesia.  Interestingly, the result of this research shows that socially responsible companies are not more proactive in adopting the social media, nor adopting the social media promptly. The result of this research showed that the companies with higher CSR index score correspond negatively with adoption and prompt adoption of social media. However, the result of this research shows that the socially responsible companies are more active in suggesting topics using hashtag in social media. KEYWORDS: Social Media, Twitter, CSR, Probit Regression, Ordinary Least Square (OLS) Regression, Kompas 100.
THE IMPACTS OF EXPERIENTIAL MARKETING AND PRODUCT FEATURES ON CUSTOMER SATISFACTION AND REPURCHASE INTENTION: A CASE STUDY OF IKEA Naima, Fairuza; Fachira, Ira
Journal of Business and Management Vol 7, No 2 (2018)
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Abstract. Experiential marketing is an approach that encourages customer’s involvement in the process. It creates positive, memorable experiences that build a closer bond between customer and the brand. IKEA is a company that implements experiential strategy in their marketing approach that is known as IKEA shopping experience. However, besides the shopping experience, there are the product features that also determine the satisfaction and intention to repurchase. This study aims to explore the impact of experiential marketing compared to product features on customer satisfaction that will lead to the intention of repeat purchasing. Primary data were collected using online questionnaire with sample size of 141 respondents. The findings on this study confirm that experiential marketing has a positive and significant relationship with customer satisfaction and repurchase intention, product features has a positive and significant relationship with customer satisfaction, and customer satisfaction has a positive and significant relationship with repurchase intention. Furthermore, a mediation analysis was performed in this study to test the mediating effect of customer satisfaction on the relationship between product features and repurchase intention. However, the result shows that there is no mediating effect occurs. This study provides several recommendations for marketers in furnihing retail industry. On the other hand, a recommendation for future research is provided as well, regarding the discriminant validity establishment that needs dissimilarities between sets of indicators. Keywords: Customer satisfaction, experiential marketing, furnishing retail, product features, repurchase intention
EFFECTS OF MULTICHANNEL RETAILING TOWARDS PURCHASE INTENTION OF HOUSEHOLD TEXTILES Nugraha, Andre; Chaerudin, Rendra
Journal of Business and Management Vol 7, No 2 (2018)
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Abstract. Retail business has changed drastically in the past decade due to the latest development of information and communication technology and emerging online market. In general, consumers have respond enthusiastically with online retail continues to grow significantly for the past 20 years. Multi-channel retailing is seen as the way to go for retail businesses. The author intends to study what characteristic of multi-channel retailing that influences the consumer’s purchase intention towards household furniture textile products and how the characteristic of multi-channel retailing influences consumer’s retail decision to purchase household furniture textile products. The research is implemented within the scope of 95% confidence level, 7% precision interval, focus on household furniture textile, and respondents of Indonesian origin, 21-60 years old, and living in West Java and DKI Jakarta. The data analysis shows that characteristics of multichannel retailing does influence purchase intention and retail decision for respondents with varying effects based on demographic groups.Keywords: purchase intention, multichannel retailing, furniture textile, online retail, offline retail
OPINION MINING METHODS IN ASSESSING SERVICE QUALITY: CASE STUDY OF SAUNG ANGKLUNG UDJO El Fargha, Muhammad Avenzoor Al Hawarizmi; Iskandar, Budi Permadi
Journal of Business and Management Vol 7, No 2 (2018)
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Abstract. There has been continued research on the definition, modeling, measurement, data collection procedure and data analysis of service quality that lead to the development of base concept for the researchers. However, there are not many researches using opinion mining in qualitative approach from user-generated content website as the main data to measure service quality despite the increasing trend of companies start using internet/websites as marketing tools. This research aims to expand the horizon of knowledge within opinion mining by using qualitative sentiment analysis as the method to assess Saung Angklung Udjo’s quality service. This research used TripAdvisor’s Saung Angklung Udjo review in English and Indonesian as the data with using three polarities (positive, neutral and negative) while the aspects within the sentiment are based on 7Ps. In conclusion, opinion mining method using qualitative sentiment analysis proved to be applicable in assessing service quality of Saung Angklung Udjo. While in term of service quality, Saung Angklung Udjo only performed 6Ps out of 7Ps. Keyword: Service Quality, User-Generated Content, Opinion Mining, Qualitative Sentiment Analysis, 7P, Saung Angklung Udjo, Cultural Tourism, TripAdvisor.
TOWARD SUSTAINABLE ENVIRONMENT GOALS OF PRME: ANALYSING WASTE SEPARATION BEHAVIOUR IN SBM ITB USING EXPANDED MODEL OF THEORY OF PLANNED BEHAVIOR Putri, Utami S; Wisesa, Anggara
Journal of Business and Management Vol 7, No 2 (2018)
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Abstract. School of Business and Management ITB as the only Principles of Responsibility and Management Education (PRME) signatory in Indonesia, is committed to achieve Sustainable Development Goals (SDGs) by implementing PRME values and principles. However, according to PRME Sharing Information Progress Report of SBM ITB, among 12 issues of sustainability that become the focus of PRME implementation, researcher found a lack of action SBM ITB took on waste management issue. The use of traditional waste management system implemented by SBM ITB doesn’t go along with the value of environmental sustainability. Therefore, strategic actions must be designed to overcome waste management problem as well as to achieve environmental sustainability in SBM ITB. This study aims to analyse waste separation behaviour in SBM ITB Ganeca Campus and provide recommendations to construct strategic planning in realizing environmental sustainability in SBM ITB. After collecting the questionnaires from 100 samples from students and staff of SBM ITB, research hypotheses were analysed using Partial Least Square Structural Equation Modelling (PLS-SEM). The results of this study indicate that environmental knowledge and perceived moral obligation influence attitude in separating waste. While attitude and perceived behavioural control significantly influence waste separation intention, which has also been tested as a factor that influences individual’s behaviour in separating waste. Keywords: Principles of Responsible Management Education, Pro-environmental Behaviour, Sustainable Development Goals, Environmental Sustainability, Waste Separation Behaviour.

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