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Jurnal Manajemen dan Organisasi
ISSN : 20889372     EISSN : 24278991     DOI : -
Core Subject : Economy,
Jurnal Manajemen dan Organisasi merupakan media publikasi ilmiah yang memuat artiket-artikel; di bidang manajemen dan organisasi dengan ruang lingkup manajemen pemasaran, keuangan, sumber daya manusia dan operasi. Jurnal Manajemen dan Organisasi didedikasikan untuk menumbuhkan kreasi pertukaran ide antara akademisi, kalangan industri atau bisnis praktis, dan institusi pemerintah dalam bidang manajemen dan organisasi. Jurnal ini diterbitkan tiga kali dalam setahun, yaitu bulan April, Agustus, dan Desember. Artikel yang dimuat dalam jurnal ini mengedepankan analisis objektif terhadap kasus manajemen dan organisasi dalam perspektif akademik berupa hasil penelitian di bidang manajemen dan organisasi dalam perpektif akademik berupa hasil penelitian di bidang manajemen dan review terhadap konsep manajemen baru maupun implementasi konsep manajemen dengan studi literatur. Redaksi menerima naskah dari berbagai pihak untuk dimuat pada jurnal ini. Naskah yang masuk harus mengikuti Format Penulisan Naskah Jurnal Manajemen dan organisasi.
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Articles 6 Documents
Search results for , issue " Vol 2, No 2 (2011): Jurnal Manajemen dan Organisasi" : 6 Documents clear
Hubungan Mutu Pelayanan Dengan Loyalitas Pelanggan Jasa Pengiriman Paket Pada Kantor Pos Kota Depok Rahmawati, Emma; Hubeis, Musa
Jurnal Manajemen dan Organisasi Vol 2, No 2 (2011): Jurnal Manajemen dan Organisasi
Publisher : Institut Pertanian Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (581.747 KB) | DOI: 10.29244/jmo.v2i2.14198

Abstract

fice were (1) To identify the relationship between service quality and customer loyalty; (2) To analyze the relationship strength between service quality and customer loyalty; (3) Assessing the service quality level by Depok City Post Office. The data collecting were primary and secondary data. Convenience sampling was chosen as sampling technique. The research analyze by descriptive analysis, Importance Performance Analysis (IPA), Range and Rank Spearman correlation test, and processed by Microsoft Excel 2007 and Software SPSS 17.0 version for Windows. The study by IPA showed the attribute spread out around all quadrant with the majority attributes placed on quadrant III, however the study will be focused on attributes placed Quadrant I: completly of information media, quick service and complaint service, which are the main important factors to improve. The research finding was proven the customer is categorize as loyal customer. The analysis of work attributes level showed reliability has no relation with loyality. The Relationship between Good Quality of Customer Service and Customer Packaging Delivery Service Loyalty in Depok City Post Office is strong showed by r = 0,277.
Analisis Kinerja Reksa Dana Saham Dengan Menggunakan Metode Sharpe Dan Jensen Untuk Periode 2005 – 2009 Pujiarti, Trisiwi; Dewi, Farida Ratna
Jurnal Manajemen dan Organisasi Vol 2, No 2 (2011): Jurnal Manajemen dan Organisasi
Publisher : Institut Pertanian Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (429.739 KB) | DOI: 10.29244/jmo.v2i2.14199

Abstract

Every investment option are risky because of uncertainty. Each investment instruments have different risk levels. Measurement of risk impact depends on the type of Investment. "Do not put all your eggs into one basket" is frequently echoed to warning investors as suggestions effort to minimize the risks by investing in diversified portfolio to avoid losses. The sharpe method and Jensen method are the main analytical tools to analize Equity Fund Performance. The research are analyzing many of mutual fund such as TRIM Kapital mutual fund, Firtis Ekuitas mutual fund, Batavia Dana Saham mutual fund, and Schroder Dana Prestasi mutual fund. The research result gave the rating for the performance of stock mutual funds, which can be help investors and prospective investors in assessing the merits of a mutual fund. The ranking describe the ability of fund managers in managing performance of mutual funds, which the highest ranked have better ability than the other investment managers.
Analisis Efektivitas Social Media Dan Faktor Yang Mempengaruhi Keputusan Pembelian Es Krim Wall’s Magnum Berdasarkan Karakteristik Pengeluaran (Studi Kasus Mahasiswa Program Strata 1 Ipb) Pujasari, Syifa Ratna; Syamsun, Muhammad; Indrawan, R. Dikky
Jurnal Manajemen dan Organisasi Vol 2, No 2 (2011): Jurnal Manajemen dan Organisasi
Publisher : Institut Pertanian Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (558.175 KB) | DOI: 10.29244/jmo.v2i2.14201

Abstract

The objectives of this study are (1) to find the effectiveness of social media used by Walls Magnum ice cream based on the characteristics of the expenditure and (2) to analyze the factors that influence consumer purchasing decisions of Walls Magnum ice cream based on characteristics of the expenditure. The research framework is using the Consumer Decision Model which analyze by regression analysis and consumer purchasing decisions model which analyze by descriptive analysis. The correlations between both models were analyzed by Canonical Correlation using of MINITAB 14, SPSS 16.00, Ms Excel and STATISTICA 8. The path analysis by CDM model for respondent with ≤ Rp 800,000 expenditure and for respondent with > Rp 800.000 were showing effectiveness of information about Walls Magnum sent through social media. However, the path analysis showed that CDM model for respondent with ≤ Rp 800,000 expenditure is more effective rather than the CDM model and for respondent with > Rp 800.000. The results of canonical correlation analysis showed the most influencing factors on purchase decisions for respondent with the expense ≤ Rp 800,000 are brand and place of purchase, mean while the most influencing factors for respondent with the expenditure> Rp 800,000 are previous experience and packaging.
Analisis Economic Value Added (EVA) dan Market Value Added (MVA) sebagai Alat Pengukur Kinerja Keuangan PT SA Gulo, Wilmar Amonio; Ermawati, Wita Juwita
Jurnal Manajemen dan Organisasi Vol 2, No 2 (2011): Jurnal Manajemen dan Organisasi
Publisher : Institut Pertanian Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (524.336 KB) | DOI: 10.29244/jmo.v2i2.14202

Abstract

The company should demonstrate good financial performance to attract investors by financial performance based on value-added and market value. The objectives of this study at PT SA limited were: (1) To analyze the financial performance by Economic Value Added (EVA) method, (2) To analyze the financial performance by Market Value Added (MVA) method. The results showed the company was not able to add economic value to the company, which proved by EVA in 2008 was higher than in 2009. It is concluded that the company can not afford to pay obligations to investors as expected. However, different result showed by MVA, which indicates the company succes to managed the investor confidence over a given capital by increasing the value of capital invested. MVA showed results in 2008, the value of MVA was positive, and in 2009, the companys MVA achieved a significant increase in the amount of 379.42% from the previous year. The share price continued to increase making the MVA values continue to rise.
Analisis Tingkat Penerapan Manajemen Pengetahuan Dalam Membangun Organisasi Berbasis Pengetahuan (Studi Kasus PT Trubus Mitra Swadaya SE-JABODETABEK) Esthi, Raniasari Bimanti; Sukmawati, Anggraini
Jurnal Manajemen dan Organisasi Vol 2, No 2 (2011): Jurnal Manajemen dan Organisasi
Publisher : Institut Pertanian Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (530.942 KB) | DOI: 10.29244/jmo.v2i2.14203

Abstract

PT Trubus Mitra Swadaya is a company engaged in the agribusiness industry that sells a wide range of agricultural goods. The development of the agribusiness industry, particularly agricultural stores are now increasing to fiercer competition. The objectives of this research were (1) Identify the level of knowledge management at PT Trubus Mitra Swadaya, (2) Identify the level of the activities associated with knowledge management at PT Trubus Mitra Swadaya, and (3) Analyzing the perceptions of employees regarding the application of knowledge management at PT Trubus Mitra Swadaya. The data that used in this research were primary data and secondary data. Collecting the respondences was done by quota sampling technique, database examine was done by descriptive analysis, average value calculation analysis, and chi-square analysis.The result of average value calculation analysis showed level implementation of knowledge management was excellent (67,01%), represented from strongly agree answered 20,75% and agree answered 46,26%. Moreover, employees said bad, represented from less agree answered 19,97% and disagree 13,02%. In this research, found at least two components which employees feel valued and still yet to be repaired, that was 1) knowledge and 2) work time. The result average value calculation showed level of activity associated with knowledge management was less good (42,78%), represented five to ten times answered 22,78% and more than ten times 20%. Moreover, employees answered never 30% and less than five times 20%. The result chi-square showed employees’ perception about knowledge management based on employee characteristics where the majority of employees agreeing with the implementation of knowledge management.
Implementasi Manajemen Pengetahuan dan Dampaknya terhadap Kinerja Organisasi pada PT Telekomunikasi Indonesia, Tbk Andria, Veby; Trisyulianti, Erlin
Jurnal Manajemen dan Organisasi Vol 2, No 2 (2011): Jurnal Manajemen dan Organisasi
Publisher : Institut Pertanian Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (523.95 KB) | DOI: 10.29244/jmo.v2i2.14204

Abstract

Economic growth towards globalization that indicated with rapid growth in information technology and communication technology brings impact to human resources development or knowledge based worker to support each organization activity. On the other side, globalization has changed world business community’s opinion to be knowledge society and took along the impact to growth of knowledge based competition. PT Telekomunikasi Indonesia, Tbk has applied knowledge management. PTTelekomunikasi Indonesia, Tbk is also one of the company who applied knowledge management well. It can be proved that the company has achieved reward MAKE (Most Admired Knowledge Enterprises) by an consultant organization, Dunamis (the seizer’s license). The objectives of this research are (1) To explain the model of knowledge management and organization performance at PT Telekomunikasi Indonesia, Tbk, (2) To explain the managerial implication for PT Telekomunikasi Indonesia, Tbk about knowledge management, (3) To explain employee’s perception about realization of knowledge management, (4) To explain organization performance before and after knowledge management applied, (5) To explain the obstacles in implementation of knowledge management and solutions alternative of the impact of knowledge management for increasing organization performance. This research was done at PT Telekomunikasi Indonesia, Tbk. This research uses descriptive analysis and Structural Equation Modelling (SEM), which has a goal to examine between construct independent and dependen also relation between laten variable indicators. The result of this research indicates that organization performance is influenced by knowledge management. The point of contruct coefficient ( ) is 0,62 and t-value 4,22. This point indicates that knowledge management is real significantly and positively influences organization performance. Level of knowledge management implementation is higher shows that level of organization performance is higher too. The impact of knowledge management TELKOM can be shown by product inovation FlexiCombo. Besides that, employee’s compentency development can be done by knowledge access through technology. Employee can access it by offline or online so that time efficiency can be attainable.

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