This study aims to determine the index of stakeholders satisfaction to the public service at the Public Relations of UIN Sunan Kalijaga and to determine the factors that affect stakeholders index satisfaction to public services. This type of research is quantitative research with descriptive approach. The research location were ini UIN Sunan Kalijaga Yogyakarta, especially the public relations department. Data collection techniques used include questionnaires to a number of respondents, documentation and literature studies and interview. The results showed that in terms of the dimensions of Peoples Satisfaction Index (PSI) of service provided is considered good. It shows that in this dimension people are satisfied with the services provided by government officials. The factors that influence is a factor of human resources and infrastructure. Suggestions in this research is in order fulfilling service satisfaction remained servicing stakeholders it should be maximized although constrained by several supporting facilities and infrastructure. Service quality improvement through the human resources (HR) are well established and quality must be maintained and even enhanced by efforts to collaborate with other agencies or institutions that can provide training in the form of excellent service. Leaders have to think to reward employees achievers in order to be motivated in delivering services to its stakeholders.
This study is the first step to find a model of media literacy related to the prevention of social conflicts. Focus Group Discussion (FGD) used to find patterns of media consumption on children’s television, where to watch, and accompaniment patterns while watching television. FGD also used to find some examples of media content that has the potential to trigger social conflict. The results showed the existence of irregularities in terms of time children watch television, as well as place. Children are also often accompanied while watching, so they does not have someone to discuss the content they watch on television. Moreover, in the context of the conflict, many potential social conflicts derived from the child’s television, especially in the form of words (diction) wich sensitive to trigger social conflict. The results of the study, indicate the need for Protectionist Media Literacy Models, which aims to protect children from unsuitable and useful content, even potentially lead to social conflict.
Culture and communication are inseparable. Since different cultures provide different norms, values, and rules, people from different cultures are likely to communicate in different manner. Gudykunst argued that communication between people from different cultures is thwarted by anxiety and uncertainty. He believed that mindfulness is the moderate process to manage those anxiety and uncertainty perceived by those strangers and in-group members. Indonesia – Poland Cross-Cultural Program (IPCCP) was designed to confront two Indonesians and seven Poles in such intercultural encounter. Since they come from different cultural backgrounds, several differences arose. Those differences sometimes emerged anxiety and uncertainty.By applying Gudykunst’s Anxiety/ Uncertainty Management Theory (AUM Theory), this research is aimed to examine what kinds of anxiety and uncertainty perceived by those Indonesians and Poles, as well as what kinds of effort they had done to mindfully manage those problems. To enrich the analysis of mindfulness, the researcher also applies Langer’s three characteristics of mindfulness and Jandt’s four competencies in mindful intercultural communication. This research reveals that both Indonesians and Poles had mindfully managed their anxiety and uncertainty by implementing five efforts, which are: bringing motivations into actions, self-disclosure, understanding differences, perceiving similarities, and building personal closeness.
Abstract. In May-June 2016 issue of the rise of the Indonesian Communist Party (PKI) and the latent danger of communism appeared again. Excessive fear of PKI and communism continues propagated. That is what is referred to as a communist phobia. But, the issue is considered sensitive that it gave birth to criticism. The phenomenon is the presence of a number of memes comics whose contents laugh hammer and sickle symbol and three communist iconic figures, namely D.N. Aidit, Tan Malaka, and Mao Zedong. Meme comics containing parody to show incongruities that can only happen to the era of digital reproduction. The idea of meme comics can be traced to the thought Walter Benjamin about the works of art in the age of mechanical reproduction. In that era, aura was declining. The crisis and the disappearance of aura increasingly occurs to the time of digital reproduction.
Communication Technology Advancement requires broadcast radio management to have a strategy that is able to cope with intense competition in the middle of the computer era. The presence of radio broadcasts through internet-based on-line to stimulate conventional broadcast radio had to pack to spur meet the needs of listeners. Strategies undertaken in the radio broadcasts follow the trend of technology through radio broadcasts done by conducting research to meet the needs of listeners as a basis for planning the broadcasting format, scheduling programs based segment and timeliness in order to fulfill the needs of listeners.Radio broadcasts via on line to form a new broadcast of programs with the intention to expand the global reach of the listener as konskwensi of radio broadcasting in the era of technology. Broadcast radio capability on line is able to explore the entire universe globally, then the management of broadcast radio still sought listeners if they can overcome technological determination. Broadcast radio management strategy will continue to evolve in line with advances in technology. Whatever the technological advances of communication occurs when a radio broadcast.
The changer orde baru regime into reformation era has sent the indonesian nation to the process a significant change to the political system and media system, this change has a new basic and support to political live and democratis what is have the freedom feature. The article “from the streets into the tube” is a analysis the process of elections journey Indonesia who talk about how the process of change the campaign is traditional campaign to modern style and how the development of style in indonesia campaign ahead. A campaign modern style is a style compaign who is using persuasive approach, with using mass media as persuasive society and as a complement to the existing campaign conventional style. Besides discuss transforming the campaign, in writing we will take him at in an understanding about how to approachs done by the contestants elections in making political advertising to earn commiserate from society.
This research as a preliminary study to know the utilization of iJateng application through android. The purpose is to explain the accessibility and usability of digital library in improving community knowledge, and to identify the factors that become obstacles in the utilization of Jateng. The research method used qualitative. Data were obtained using interview technique and document search. Utilization is described using accessibility and usability parameters. The result of this research concludes that accessibility to openness aspect has not been fully socialized to society. Furthermore, for usability on the aspect of learnability, it is still necessary assistance from the library manager to reduce the obstacles that arise when people use iJateng applications through smartphones. Factors that become obstacles in the utilization of digital library iJateng, such as: Internet network problems, incomplete digital collections, eyestrain, lack of socialization, and lack of readers to solve problems that arise when accessing information through the application iJateng.
This research was conducted to describe the role of Kulon Progo Public Relations in managing conflicts, related to the International Airport development plan in Temon. Because Goverment of Kulon Progo regency was responsible for the conflict about International Airport development plan. Based on the issuing of presidencial instruction No. 2, 2013 about home security handling, the government of Kulon Progo plays a role to handle the social conflicts in Temon. This research is a descriptive study in a government agency by using qualitative research methods with the primary and secondary data sources.Data collection techniques used in this study were interviews, observation, and documentation. PR does socialization, negotiation, and approaching informally towards people who will be affected by this airport mega project. Pr also forms of deliberation with police, legislative, sub district head, and village heads of the five regions who affected by the airport mega project. Pr gives information in accordance with actual situation to the public and media about Airport Development plan in Temon and applying additional punishment for residents who commit vandalism.
Realize it or not masculinity is the result of the construction of the mass media. Some studies on the media's role in changing people's behavior have a significant effect. In a political world dominated by the role of the mass media, which in this case there are news that is considered frequently accentuate the dominance of masculinity for production areas controlled by the masculine. As a result, the news content presents the erotic images of male primacy that became the main picture and appears in the symbols of male strength in the domain of social and political control of space that cannot be separated from the stereotypes that exist in society. This paper is an analysis’s against the practices of masculinity second image production Presidential candidate Joko Widodo and Prabowo conducted by the newspaper Jawa Pos and Kompas in reporting PILPRES 2014 campaign.