cover
Contact Name
Ivan Widiyanto
Contact Email
ivan@petra.ac.id
Phone
-
Journal Mail Official
ijbs@petra.ac.id
Editorial Address
-
Location
Kota surabaya,
Jawa timur
INDONESIA
Petra International Journal of Business Studies
ISSN : 26216426     EISSN : -     DOI : -
Petra IJBS (Petra International Journal of Business Studies, ISSN: 2621-6426) is a peer-reviewed journal published under the Master of Management program, Faculty of Economics, Petra Christian University (MM FE UKP). The journal serves as a vessel for exchanging business knowledge to scholars and practitioners, which publish their scholarly works twice a year (June and December).
Articles 12 Documents
The Measurement Model of Tourism Destination Images Using Fuzzy Inference System Sutapa, I Nyoman; Wullur, Magdalena
Petra International Journal of Business Studies Vol 1 No 2 (2018): December 2018
Publisher : Master of Management Program, Faculty of Business and Economics - Petra Christian University

Show Abstract | Original Source | Check in Google Scholar | Full PDF (637.112 KB) | DOI: 10.9744/ijbs.1.2.106-112

Abstract

The article discusses the measurement model of tourism destination images perceived by travellers based on five dimensions of the service quality, i.e. tangibles, reliability, responsiveness, empathy, and assurance. Measurement problems occur when a traveller assesses the quality of a tourism destination service subjectively with vague boundaries and perceives the image of a tourism destination to vary. To address these issues, we designed an inference model using Mamdani's fuzzy inference system. The results of this study are quantitative assessments of the image of tourism destinations by various travellers based on qualitative perceptions of the quality of service experienced by the traveller.    
The Effect of Marketing Capability on Financial Performance with the mediating role of Perceived Sevice Quality and the moderating role of Competitive Intensity. An empirical study on the Banking Sector in Indonesia Santosa, Teguh Wibisono; Samuel, Hatane; ., Devie
Petra International Journal of Business Studies Vol 1 No 2 (2018): December 2018
Publisher : Master of Management Program, Faculty of Business and Economics - Petra Christian University

Show Abstract | Original Source | Check in Google Scholar | Full PDF (348.964 KB) | DOI: 10.9744/ijbs.1.2.80-88

Abstract

This research aims to analyze the effects of Marketing Capability towards Financial Performance with Perceived Service Quality as Variable Intervening and Competitive Intensity as Variable Moderating at Banking Company in Indonesia. This research was conducted by distributing questionnaires to 170 respondents who are a customer of Bank. Quantitative analysis with path analysis model method was used for the technical analysis. The results of this research shows that the effect of Marketing Capability on Financial Performance is not significant, but the role of the Perceived Service Quality as an Intervening Variable, is able to strengthen the influence of Marketing Capability on Financial Performance to be a significant influence, and Competitive Intensity as a moderating variable on the relationship of Marketing Capability to Financial Performance does not have a significant effect but has a significant direct effect on Financial Performance.
The Impacts of Distributive Justice and Perceived Organizational Support on Turnover Intention within The Poultry Industry Tanoto, Sherly Rosalina; Sugiharto, Merry Yuanita
Petra International Journal of Business Studies Vol 1 No 2 (2018): December 2018
Publisher : Master of Management Program, Faculty of Business and Economics - Petra Christian University

Show Abstract | Original Source | Check in Google Scholar | Full PDF (305.978 KB)

Abstract

Increased numbers of job-hopping in Indonesia might result in negative costs for organizations. Earlier research in turnover intention tends to emphasize organizational commitment yet it neglects the importance of perceived fairness in allocating results and perceived support from organizations. The aim of this study is to investigate the influence of distributive justice and perceived organizational support to turnover intention in a company within the poultry industry. This study implements quantitative method by administering surveys to 142 fulltime employees. Partial Least Square was utilized to test the research model. Results of this study demonstrated that perceived organizational support is the most significant factor for turnover intention and distributive justice has higher influence on perceived organizational support compared with turnover intention. These findings contribute to the development of employers and managers’ initiatives to promote support and distributive fairness toward their employees.
The Impact of Brand Awareness and Country of Origin on Purchase Intention with Mediation of Self Congruity on Chinese Brand Automotive Products Wuling Setiadi, Erick; Adiwijaya, Michael; Subagio, Hartono
Petra International Journal of Business Studies Vol 1 No 2 (2018): December 2018
Publisher : Master of Management Program, Faculty of Business and Economics - Petra Christian University

Show Abstract | Original Source | Check in Google Scholar | Full PDF (429.842 KB) | DOI: 10.9744/ijbs.1.2.70-79

Abstract

This study aims to analyze the relationship of Brand Awareness and Country of Origin by using Self Congruity as a mediation for Purchase Intention. This causal study used a questionnaire based survey as a data collection method and was distributed to 200 respondents which is a sample of this study. The selection of this research sample used a purposive sampling technique with criteria determined by the researcher. The results showed that the three hypotheses in this study have a significant influence and two hypotheses were rejected. all indicators on the related variables can be developed using PLS data (Partial Least Square). In addition, this study shows that Self Congruity as the most influential variables affecting respondents Purchase Intention toward Wuling car.
Reviewing the Development of Information, Service, and Website Quality towards Traveloka Customer Satisfaction in Indonesia Januarti, Epifania Kurnia; Priantinah, Denis
Petra International Journal of Business Studies Vol 1 No 2 (2018): December 2018
Publisher : Master of Management Program, Faculty of Business and Economics - Petra Christian University

Show Abstract | Original Source | Check in Google Scholar | Full PDF (443.875 KB) | DOI: 10.9744/ijbs.1.2.63-69

Abstract

Traveloka is one of the solutions in providing the best service for consumers who want to travel between cities and countries. Traveloka users up to 2018 are quite numerous, but it is not yet known how far the quality is given in meeting consumer needs. This study aims to determine the extent of the quality of information systems from Traveloka in meeting the needs of the Indonesian people. The research method uses literature based on information obtained through the phenomena that occur today and previous research. The results of this literature study show that the quality of Traveloka in Indonesia is relatively good with some previous research results stating that the quality of information and services affects customer satisfaction. Other variables that influence are found on the quality of the website and payment system. This research contributes to giving customers an overview of Traveloka's quality that can be trusted and provides an overview for new business people in developing business in the field of tour & travel which are promising to date.
The Effects of Personality Types and Demographic Factors on Overconfidence Bias and Decision Making of Investment Types Tjandrasa, Benny Budiawan; Tjandraningtyas, Jacqueline Mariae
Petra International Journal of Business Studies Vol 1 No 2 (2018): December 2018
Publisher : Master of Management Program, Faculty of Business and Economics - Petra Christian University

Show Abstract | Original Source | Check in Google Scholar | Full PDF (316.656 KB) | DOI: 10.9744/ijbs.1.2.57-62

Abstract

In financial management theories an investor will act rationally and make a desicion to invest based on the rules in the financial management theory. Nevertheless, in reality the decision making to invest is very often irrational and not in accordance with the financial management theory. This deviation is caused by the bias of investors’ behaviour in making a decision. Investors who only focus on the return of an investment without paying attention to the risks are said to experience overconfidence bias. This research analyses the factors which are considered to influence investors with overconfidence bias in deciding the investment types. The factors are personality type, marital status, income level, work experience, and fields of study that have been taken. This research can contribute to completing the study of financial management, particularly in the investment decision and putting psychological factors in the analysis of financial management
The Effect of Information Technology Application on Organizational Performance Through Cross Functional Team and Total Quality Management Implementation Westonlie, Tommy; Siagian, Hotlan; Tarigan, Zeplin Jiwa Husada
Petra International Journal of Business Studies Vol 1 No 2 (2018): December 2018
Publisher : Master of Management Program, Faculty of Business and Economics - Petra Christian University

Show Abstract | Original Source | Check in Google Scholar | Full PDF (299.243 KB) | DOI: 10.9744/ijbs.1.2.98-105

Abstract

In this thesis discuss the effect of Information Technology Application on Organizational Performance through Cross Functional Team and Total Quality Management Implementation on the company. In this study using primary data with 102 population and 50 samples of manufacturing companies using data collection methods, namely 5 points Likert scale in the form of questionnaires distributed in companies that are open or closed that have large and medium industrial groups on firm manufacturing in East Java. This study uses Structural Equation Modeling analysis techniques, also called path modeling with SmartPLS tools. The questionnaire collected was 57 questionnaires. The result showed that the effect of Information Technology Application on Organizational Performance was significant. The results showed that the effect of Information Technology Application on Cross Functional Team was significant, the result showed that the effect of Information Technology Application on Total Quality Management Implementation was significant, the result showed that the effect of Cross-Functional Team on Organizational Performance was significant, the result showed that the effect of Cross-Functional Team on Total Quality Management Implementation was significant and the result showed that the effect of Total Quality Management Implementation on Organizational Performance was significant in firms manufacturing in East Java.
Millennials' Purchase Intention Towards Online Travel Agent in Indonesia Tarigan, Ruth Srininta; ,, Jacqueline
Petra International Journal of Business Studies Vol 1 No 1 (2018): June 2018
Publisher : Master of Management Program, Faculty of Business and Economics - Petra Christian University

Show Abstract | Original Source | Check in Google Scholar | Full PDF (200.338 KB)

Abstract

This study investigates the factors that impact Indonesian millennials when purchasing airline tickets through the Online Travel Agent. Millennials’ purchase intention is the focus of this study because millennial is half of Indonesia’s financially strong population and is tech-savvy. Thus this generation is very likely to shop online. Four factors proposed in this study, namely ease of payment, trust, benefits of online shopping, and information quality, were hypothesized to affect millennial's purchasing decision. Data is gathered from millennials who have bought airline tickets online. The questionnaire is spread online, and data from 94 valid respondents is collected. To test the hypotheses, the data is analyzed with Multiple Linear Regression using SPSS. The adjusted r-square result is 0.483, which means that 48.3% of the variability of the dependent variable is explained by the four independent variables. While the t-test result suggests that, out of the four factors previously found to affect purchase intention in general, only three affect millennials’ purchase intention, namely ease of payment, trust, and benefits of online shopping. Information quality is found to have an insignificant effect towards millennials’ purchase intention.
Good Corporate Governance Practices in Family Business: A Case Study in Indonesia Wardhana, Daniel Yudistya
Petra International Journal of Business Studies Vol 1 No 1 (2018): June 2018
Publisher : Master of Management Program, Faculty of Business and Economics - Petra Christian University

Show Abstract | Original Source | Check in Google Scholar | Full PDF (194.935 KB) | DOI: 10.9744/ijbs.1.1.35-44

Abstract

Good corporate governance (GCG) practices have been broadly acknowledged in both industry and government these days. In general, good execution and practice of good corporate governance indicate thehealth of corporations. The awareness of good corporate governance practice developed among familybusiness regardless the size of the business. Thus, this research aims to explore the general perception offamily business towards the good corporate governance practices and the importance of good corporategovernance in their business. The focus of this study is family business in Yogyakarta Province, Indonesia.This research uses descriptive and quantitative model. Every data that was obtained from the respondents willbe described in detail and explained with quantitative model to analysis the implementation of good corporategovernance in SMEs. The results from 60 family businesses show that mostly the SMEs understand thatcompany financial and non-financial report should be reported on regular basis (mean= 2.83) they alsodiscloses the internal salary system to the employee (mean= 2.68) it might be due to the directcommunication by the owner or management to the employees. SMEs agree that detailed job description isnecessary (mean= 2.97) as well as standard operational procedure document (mean= 2.67). Also, most ofSMEs agree that a regular payment period is important (mean= 3.58) and reporting the tax on time(mean=3.27). SMEs agree that the owners or family members should be independent in recruiting employees(mean=2.55) and deciding company strategies (mean=2.43) and SMEs perception of fairness showed thatfamily member have limited opportunity to work at the company (mean=3.30).
Factors Affecting the Purchase Intention of Virtual Goods in Mobile Game Clash Royale Limanto, Jeremy; Semuel, Hatane; Adiwijaya, Michael
Petra International Journal of Business Studies Vol 1 No 1 (2018): June 2018
Publisher : Master of Management Program, Faculty of Business and Economics - Petra Christian University

Show Abstract | Original Source | Check in Google Scholar | Full PDF (356.552 KB) | DOI: 10.9744/ijbs.1.1.45-56

Abstract

Concerning Indonesia‘s rapid growth of mobile internet usage and also a growing mobile game market, this research aims to analyze the influence of Customer-to-Customer interaction (C2C) towards the purchase intention of virtual goods in a mobile game. It proposes a conceptual model integrating variables that have been studied in previous research on purchase intention, consumer engagement, brand image, and also C2C interaction, the latter of which plays a critical role, but has received less mobile game attention. The conceptual model has been tested using SmartPLS to a database of 200 players in Indonesia. The results show that consumer engagement, brand image is associated with C2C interaction and purchase intention in mobile game Clash Royale.

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