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BISMA
Published by Universitas Jember
Bisma terbit secara berkala pada bulan Januari, Mei dan September dengan ISSN 1978-3108 (print), bertujuan untuk menyebarluaskan artikel hasil riset, hasil pemikiran (telaah analitis-kritis) dan artikel ulasan atas artikel yang pernah dipublikasikan dalam bidang bisnis dan manajemen. Bisma menerima kiriman artikel berbahasa Indonesia dan bahasa Inggris yang belum diterbitkan oleh media lain. Artikel hasil penelitian dengan pendekatan survai harus dilampiri instrumen penelitian (kuesioner, daftar wawancara, dan lain-lain).
Articles
101
Articles
PERBAIKAN PELAPORAN KEUANGAN DESA MELALUI INOVASI SISTEM E-VILLAGE BUDGETING DI KABUPATEN BANYUWANGI

Puspita, Dewi Ayu

BISMA Vol 12 No 2 (2018)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis

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Abstract

Act No. 6 of 2014 allows village government to be more independent in managing its government system and resources, including its financial and asset management. Village fund allocation sourced from the local government budget of Banyuwangi Regency was increased from Rp 83 billion in 2016 to Rp 148.6 billion in 2017. Village fund from the central government was also increased to Rp 172 billion in 2017. To maintain local budget management, Banyuwangi Government initiated e-village budgeting, a financial application software as an integrated online village budgeting. This research uses descriptive qualitative approach. The units of analysis are Sembulung Village in Cluring District and Jajag Village in Gambiran District, Banyuwangi. Primary and secondary data were sourced from literature study, depth interview, and direct observation using purposive sampling technique. The results show that before implementing e-village budgeting, the village fund management was high in cost and inefficient. The financial statements will automatically be generated by the e-village budgeting system. This system makes financial management easier to perform and is more accountable. As a result, the village fund was used effectively to increase local people’s prosperity and quality of life. Keywords: E-village Budgeting, Financial Reporting, Village Fund, Banyuwangi Regency

PEMILIHAN ENGINEERING CONTRACTOR PROYEK DANA HIBAH ENERGI TERBARUKAN DENGAN METODE DEMATEL DAN ANP

Pambudi, Agus Setyo

BISMA Vol 12 No 2 (2018)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis

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Abstract

One of the success keys of the grant fund program for the renewable energy project is in the decision making process to find the engineering contractor with the best quality, effectiveness, and efficiency to implement the process of procurement of goods and services. The objective of this research is to design a systematic selection model for the engineering contractor referring to the conditions, situations, and scopes as required by the "Y" institution. Data were processed using Decision Making Trial and Evaluation Laboratory (DEMATEL) and Analityc Network Process (ANP). The decision criteria referred to the PEPRES No. 70/2012, PERMEN No. 08/PRT/M/2011, and the results of Focus Group Discussion (FGD) conducted by the evaluation team. The assesments from the evaluation team were including internal and financial capability, technical capability, organizational capability, commitment to quality assurance, commitment to health and safety, and pricing. Keywords:     Selection of Engineering Contractor, Grant Fund, Renewable Energy, Decision Making Trial and Evaluation, Analytic Network Process.

STRATEGI PENENTUAN LOKASI GLOBAL PERUSAHAAN (STUDI KASUS DI STARBUCKS JAKARTA)

Rosalina, Sylvia Sari

BISMA Vol 12 No 2 (2018)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis

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Abstract

The purpose of this study is to analyze consumer perceptions towards the location strategy used by Starbucks Corporation in Jakarta, Indonesia. The sample consists of 90 Starbucks consumers in Jakarta. This study uses descriptive analysis based on the results of the questionnaires distribution on respondents. The results show that the location strategy used by Starbucks Corporation in Jakarta has significant effect in increasing the number of customers and the product value which resulting in the increased company profit. Keywords: Location Strategy, Starbucks, Indonesia

PENDEKATAN BALANCE SCORECARD UNTUK PENGUKURAN KINERJA PADA DINAS KESEHATAN KABUPATEN BONDOWOSO

Setyawan, Donie

BISMA Vol 12 No 2 (2018)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis

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Abstract

Public sector performance of the government institutions in Bondowoso Regency is measured from organizational ability in realizing budget absorption at the end of the budget year. However, referring merely to the financial aspect cannot provide objective and comprehensive overview of the overall organizational performance. Therefore, an objective and comprehensive measurement is needed, both from the financial (quantitative) and non financial aspects (qualitative). This research aims to analyze the implementation of balanced scorecard concept in describing the overall performance achievement and determining organizational policies and strategies in the Health Department of Bondowoso Regency. This is a qualitative research applying case study approach. Data were collected from questionnaires distribution, interview, and literatures study. This research focuses on 4 perspectives in describing organizational service quality, i.e., financial perspective, customer perspective, internal business process perspective, and growth & learning perspective. Results show that: (1) the financial performance quality is economically adequate, quite effective and efficient, (2) from the customer perspective, the performance quality is satisfactory, (3) the quality performance of internal business process is satisfactory, and (4) from the learning and growth perspective, the performance quality is satisfactory. Keywords: Performance, Quality, Balanced Scorecard.

KOMPARASI MODEL PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN DAN LOYALITAS DEBITUR KUPEDES BRI BANGSALSARI BERDASARKAN SUKU

Tauhid, Imam

BISMA Vol 12 No 2 (2018)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis

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Abstract

This study compares the usage models of Kupedes credit of Bank Rakyat Indonesia (BRI) Bangsalsari Jember, between the Javanese and Madurese debtors by analyzing the effect of service quality on satisfaction and loyalty of the debtors. The population is all Kupedes debtors of Javanese and Madurese in BRI Bangsalsari Jember. The sample consists of 120 Javanese debtors and 120 Madurese debtors taken by cluster sampling, purposive sampling, and quota sampling methods. The compared models were analyzed by Structural Equation Modeling (SEM) and comparative test of the two models. The results show that for the Javanese debtors, service quality has no effect on satisfaction, service quality significantly affects loyalty, and satisfaction significantly affects loyalty. For the Madurese debtors, service quality has no effect on satisfaction, service quality has no effect on loyalty, and satisfaction significantly affects loyalty. Keywords: Service Quality, Debtor Satisfaction, Debtor Loyalty

PENGARUH NEGARA ASAL TERHADAP NIAT PEMBELIAN MELALUI CITRA MEREK OLEH KONSUMEN SEPATU DI KOTA BANDUNG

Fauziyyah, Salma, Dimyati, Mohamad, Suryaningsih, Ika Barokah

BISMA Vol 12 No 2 (2018)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis

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Abstract

Today’s consumers are very critical in making choices for the shoes products by considering the intrinsic and extrinsic factors of the products which one of them is the country of origin of the product brand. The purpose of this study is to analyze the influence of country of origin on the purchase intention through brand image of the shoes products for the consumers in Bandung City. The population of this research is the shoes consumers in Bandung City. The sample consists of 125 respondents taken by purposive sampling approach. The method of analysis used in this study is Structural Equation Modeling (SEM). The results indicate that country of origin influences brand image, brand image influences purchase intention, but there is no direct influence of country of origin on purchase intention of the shoes product in Bandung City. Keywords: Country of Origin, Brand Image, Purchase Intention.

VARIABEL YANG MEMPENGARUHI KEPUASAN KERJA DAN TURNOVER INTENTION PEGAWAI DINAS PENDIDIKAN KABUPATEN PROBOLINGGO

Afrianti, Nurohma, Titisari, Purnamie, Handriyono, Handriyono

BISMA Vol 12 No 2 (2018)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis

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Abstract

This study aims to examine the effect of work stress, organizational climate, and employee engagement on work satisfaction and turnover intention of the staffs of Education Department of Probolinggo Regency. The research sample consists of 83 respondents. Data were analyzed using path analysis. Results of the research show that work stress, organizational climate, and employee engagement have direct effect and indirect effect through work satisfaction on turnover intention of the staffs of Education Department of Probolinggo Regency. Keywords:     Work Stress, Organizational Climate, Employee Engagement, Work Satisfaction, and Turnover Intention.

PENGARUH KEPERCAYAAN PADA PIMPINAN, MUTASI DAN BUDAYA ORGANISASI TERHADAP MOTIVASI KERJA DAN KINERJA PEGAWAI DI BADAN PENDAPATAN DAERAH KABUPATEN JEMBER

Prasetyo, Arief Yudho, Sularso, Raden Andi, Handriyono, Handriyono

BISMA Vol 12 No 2 (2018)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis

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Abstract

The purpose of this study is to examine the influence of trust towards the leader, mutation, and organizational culture on work motivation and employee performance at Regional Revenue Board of Jember Regency. This is an explanatory research with the sample consists of 150 employees of Regional Revenue Board of Jember Regency. Data were analyzed using Structural Equation Modelling (SEM). Results show that trust towards the leader, mutation, and organizational culture have significant effects on work motivation; mutation and work motivation have significant effects on employee performance. However, trust towards the leader and organizational culture have no significant effects on the employee performance at Regional Revenue Board of Jember Regency. Keywords: Trust towards the Leaders, Mutation, Organizational Culture, Work Motivation, and Performance

PENGARUH HUMAN CAPITAL, STRUCTURAL CAPITAL, DAN RELATIONAL CAPITAL TERHADAP AKREDITASI UNIVERSITAS WIDYATAMA

Susanti, Neneng, Sujai, Raden Achmad Drajat Aji, Utami, Eristy Minda

BISMA Vol 12 No 2 (2018)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis

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Abstract

The purpose of this research is to analyze the influence of human capital, structure capital, and relational capital on the accreditation of Widyatama University. This is an exploratory research applying associative research method. The data used is primary data. Data were analyzed using Structural Equation Modeling (SEM) with AMOS statistical software package. The results of this study show that human capital is the most dominant factor affecting accreditation, which is 15.35%, even though statistically it has no significant influence. Overall, intellectual capital factor has no effect on accreditation. Relational and structural capitals have negative effects on accreditation and statistically have insignificant influence. Keywords: Human Capital, Structure Capital, Relational Capital, Accreditation, and Widyatama University.

PERAN KUALITAS LAYANAN DALAM MEMBANGUN KEPUASAN DAN KOMUNIKASI DARI MULUT KE MULUT PASIEN RAWAT JALAN RSD. DR. SOEBANDI JEMBER

Optimasi, Dini, Irawan, Bambang, Suroso, Imam

BISMA Vol 12 No 2 (2018)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis

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Abstract

The purpose of this research is to analyze the effect of service quality on satisfaction and word-of-mouth communication, and the effect of satisfaction on word-of-mouth communication on the outpatients of the Regional Hospital of dr. Soebandi Jember. This is a quantitative research with an explanatory approach. The population is all outpatients of the Regional Hospital dr. Soebandi Jember. Applying purposive sampling method, the sample consists of 180 respondents. Data were analyzed by Structural Equation Modeling (SEM) method. The results show that service quality has no significant effect on satisfaction, service quality has no significant effect on word-of-mouth communication, and satisfaction has a significant effect on word-of-mouth communication. Keywords: Service Quality, Satisfaction, Word-of-Mouth Communication