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UPAJIWA DEWANTARA
Upajiwa Dewantara merupakan jurnal yang terbit dua kali dalam setahun pada bulan Juni dan Desember oleh Program Studi Magister Manajemen, Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa Yogyakarta. Upajiwa Dewantara menerbitkan artikel yang melaporkan hasil penelitian dan hasil pemikiran dari berbagai bidang yang berkaitan tentang ekonomi, bisnis dan manajemen. Jurnal Upajiwa Dewantara menerima naskah dari berbagai kalangan yang memenuhi syarat penulisan ilmiah dengan ruang lingkup ekonomi, bisnis dan manajemen.
Articles
16
Articles
PERAN UKURAN PERUSAHAAN (SIZE) DALAM MEMODERASI CORPORATE SOCIAL RESPONSIBILITY DAN LIKUIDITAS TERHADAP KINERJA KEUANGAN PADA PERUSAHAAN PERTAMBANGAN YANG TERDAFTAR DI BEI

Jekwam, Jendra Jaqualine, Hermuningsih, Sri

UPAJIWA DEWANTARA Vol 2, No 1 (2018): UPAJIWA DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

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Abstract

The purpose of this research to find determine the role of firm size (Size) as moderating the influence of Corporate Social Responsibility and Liquidity on the Financial Performance of Mining Companies listed in Indonesia Stock Exchange. The data used in this study are financial statements in 2013 to 2016. The data analysis technique used is multiple linear regression analysis. The sample was selected using purposive sampling technique and obtained 33 companies in each year, so that the number of observations used in this research was 132. The results of this study support the hypothesis that CSR and liquidity have a positive effect on the companys financial performance. From the results of this study also shows the role of firm size (Size) is able to moderate the influence of CSR on the companys financial performance. Company size (Size) is able to moderate the influence of Liquidity on the companys financial performance. Keywords : Corporate Social Responsibility (CSR), Liquidity, Company Financial Performance, Company Size (Size).

KEBIJAKAN DIVIDEN DAN BI RATE SEBAGAI PEMODERASI LIKUIDITAS, PROFITABILITAS, DAN LEVERAGE TERHADAP NILAI PERUSAHAAN PERBANKAN YANG TERDAFTAR DI BEI TAHUN 2011-2017

Antoro, Ananto Dwi, Hermuningsih, Sri

UPAJIWA DEWANTARA Vol 2, No 1 (2018): UPAJIWA DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

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Abstract

The purpose of this study is dividend payout ratio and BI Rate as moderation of liquidity, profitability, and leverage on financial firm value in Indonesia Stock Exchange within period 2011-2017. Research using purposive sampling method for taking sample, as many as 10 banks based on criteria. The research used secondary data from company’s annual report. The data were analyzed by using SPSS and SmastPls 3.2.7. The result showed that :1) the Liquidity and BI Rate have negative effect on company’s value but the effect were not significant, 2) profitability has a positive significant effect on firm value. 3) Leverage has a positive effect on firm value but the effect was not significant. 4) Dividend have a positive significant effect on company’s value. 5) Liquidity, profitability and leverage moderated by dividend dan BI Rate has no significant effect on firm value. Key words : Company’s value, Liquidity, Profitability, Leverage, Dividend.

Analisis Loyalitas Berbasis Kepuasan Pelanggan Toko UKM Om Jeans Klaten

Budi, Andrias Tri Setya

UPAJIWA DEWANTARA Vol 2, No 1 (2018): UPAJIWA DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

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Abstract

This research aims to know : product quality, service quality, the location, with satisfaction as intervening variabel toward customer loyalty. The results was bassed : the first hypothesis was accepted, so the second hypothesis was accepted, the third hypothesis was accepted, the fourth hypothesis was rejected, the fifth hypothesis was rejected, the sixth hypothesis was rejected, the seventh hypothesis was accepted, the eight hypothesis was accepted so the nineth hypothesis was accepted . to be conculuted : 1) product quality affect toward customer satisfaction, 2) service quality influence toward customer satisfaction , 3) the location affect toward customer satisfaction , 4) Product quality does not affect the customer loyalty , 5) the quality of service did not affect toward customer loyalty , 6) Location not affect toward customer loyalty , 7) Customer Satisfaction affect toward customer loyalty , 8) Product quality, quality of service and the location of the simultaneous influence toward customer satisfaction , 9) Product quality, quality of service, location and customer satisfaction simultaneous effect toward customer loyalty. Key Words : Product quality, Quality of Service, Location, satisfaction and loyalty.

STUDI KOMPENSASI DAN LINGKUNGAN KERJA TERHADAP LOYALITAS KARYAWAN BERDAMPAK PADA KINERJA KARYAWAN

Widi, Rina Angesti

UPAJIWA DEWANTARA Vol 2, No 1 (2018): UPAJIWA DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

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Abstract

Quality and quantity of performance in an organization is influenced by several things such as compensation received by employees, the work environment and the employees’ loyalty. The objectives of the research are to determine effects of compensation, work environment and loyalty on employee performance at PT. LEC, Yogyakarta. The research was a descriptive. The research data was primary data, data collected using questionnaire techniques. The sampling technique was done with probability. Data sources were gathered from employees of PT. LEC. The scale used ordinal scale. Scaling technique used Likert Scale. Instrument test was done by SPSS software. The analysis used descriptive analysis, inferential analysis and path analysis. The analysis used SPSS and SPLS software. The results of the study that compensation, work environment and loyalty simultaneously and significantly affect the performance, but it does not have a significant partial effect. Keywords: Compensation, Work Environment, Loyalty, Performance

MODEL PENINGKATAN BEHAVIORAL LOYALTY MELALUI PREFERENTIAL TREATMENT, INTERPERSONAL COMMUNICATION DAN RELATIONSHIP SATISFACTION

Sudarti, Ken, Darmayanti, Siti Nona

UPAJIWA DEWANTARA Vol 2, No 1 (2018): UPAJIWA DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

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Abstract

The purpose of this research is to influence preferential treatment and interpersonal communication to behavioral loyalty at BRI Syariah Central Java with relationship satisfaction as intervening variable. The population used is all priority customers of BRI Syariah Semarang by 132 respondents. The analysis tool is Partial Least Square. The result of inner model test shows that preferential treatment and interpersonal communication have positive significant effect on relationship satisfaction and behavioral loyalty. Relationship satisfaction has a positive and significant effect on behavioral loyalty. Relationship satisfaction can not be an intervening variable between preferential treatment to behavioral loyalty. The result of the mediation test shows that relationship satisfaction is not able to be the intervening variable between preferential treatment to behavioral loyalty. Thus preferential treatment only affect the behavioral loyalty does not have to through relationship satisfaction. Relationship satisfaction can be an intervening variable between interpersonal communication to behavioral loyalty, giving understanding that the more effective interpersonal communication, the communication will facilitate the interaction because the information conveyed can be accepted easily, so the customer will feel satisfaction and it will certainly have an impact on customer behavior using the bank. Keywords: preferential treatment, interpersonal communication, relationship satisfaction and behavioral loyalty.

KEPUTUSAN PEMBELIAN BERBASIS BRAND IMAGE DAN KUALITAS PELAYANAN DITINJAU DARI PERSPEKTIF DESAIN

Solikhah, Puji, Lukitaningsih, Ambar

UPAJIWA DEWANTARA Vol 1, No 2 (2017): UPAJIWA DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

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Abstract

This study aims to: 1) Determine the influence of brand image and service quality on purchasing decisions 2) Knowing the interaction effect of the design to the purchasing decision. This research was conducted at the Art Shop Borobudur Silver in Magelang, populations are consumers who buy at Borobudur Silver Art Shop Magelang, sampling used purposive sampling technique. The analytical tool used Patial Least Square (PLS), the SEM-based variance, with software SmartPLS 3.0. The results showed that: 1) Brand Image (X1) positive and significant impact on the purchase decision (Y) in the Art Shop Borobudur Silver Magelang proved the value P.Sig (0.000). 2) Quality of Service (X2) positive and significant impact on the Purchase decision (Y) in the Art Shop Magelang Borobudur Silver proved the value P.Sig (0000) .3) Brand Image (X1) and Quality of Service (X2) positive and significant impact on the purchase decision (Y) in the Art Shop Borobudur Silver Magelang proved the value P.Sig (0000). 4) Design (Z) does not moderate the effect of Brand Image (X1) of the Purchase Decision (Y) at the Art Shop Borobudur Silver, Magelang. This can be seen from P Values 0834 (> 0.05) and the coefficient parameters -0016 (Tstatistik0.194

DESA WISATA SEBAGAI COMMUNITY BASED TOURISM

Nugroho, Dhimas Setyo

UPAJIWA DEWANTARA Vol 1, No 2 (2017): UPAJIWA DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

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Abstract

Abstract The concept of community-based tourism in the dome house tourism village has succeeded in becoming a tool to trigger the development of the dome house resident and its environment. All of the development can be obviously seen from the economic, social, cultural, environmental and political aspects with a very enthusiastic participation of the resident. The rapid development of the resident and their high participation can emerge a strategy to make the tourist village survive from the tourism industry competition. In this case, the author found that there is a connection between the high level of community participation and the rapid development as the result of it.  Therefore, the more the resident willing to participate, the more it will affect the development of the resident and its environment. This research uses qualitative method. The data were obtained by conducting interview, observation, and documentation. After those steps, the data were processed by interactive and SWOT analysis. Then, questionnaire was used to validate the data towards 21 residents. Keyword: Community Based tourism, Ladder of participation

PENGARUH GAYA KEPEMIMPINAN, MOTIVASI DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN DENGAN PEMAHAMAN ETIKA KERJA ISLAMI

Indriyati, Indah Susetyo

UPAJIWA DEWANTARA Vol 1, No 2 (2017): UPAJIWA DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

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Abstract

Tujuan penelitian ini adalah untuk menguji Pengaruh Gaya Kepemimpinan, Motivasi dan Disiplin Kerja Terhadap Kinerja Karyawan Dengan Pemahaman Terhadap Etika Kerja Islami Sebagai Variabel Moderating Studi Kasus Pada Koperasi Jasa Keuangan Syari’ah (KJKS) Baitul Maal wa Tamwil (BMT) Beringharjo Yogyakarta. Responden yang digunakan sebanyak 97 karyawan yang bekerja di Kantor Cabang Yogyakarta. Data diolah menggunakan analisis Partial Least Squares (PLS) berbasis variance, dengan software SmartPLS 2.0. Hasil penelitian menunjukkan Gaya Kepemimpinan memiliki pengaruh yang signifikan terhadap Pemahaman Karyawan Terhadap Etika Kerja Islami, Motivasi tidak berpengaruh signifikan terhadap Pemahaman Karyawan Terhadap Etika Kerja Islami, Disiplin Kerja tidak berpengaruh signifikan terhadap Pemahaman Karyawan Terhadap Etika Kerja Islami. Sementara Gaya kepemimpinan, motivasi, dan disiplin kerja secara bersama-sama memilki pengaruh yang signifikan terhadap Pemahaman Karyawan Terhadap Etika Kerja Islami. Hasil dari analisis moderating (analisis jalur) menunjukkan bahwa Gaya Kepemimpinan berpengaruh positif tidak langsung terhadap kinerja karyawan. Motivasi memiliki pengaruh negatif tidak langsung terhadap kinerja karyawan. Disiplin Kerja memilki pengaruh positif tidak langsung terhadap kinerja karyawan. Pemahaman Karyawan Terhadap Etika Kerja Islami berpengaruh positif tidak langsung terhadap kinerja karyawan. Secara keseluruhan Gaya Kepemimpinan, Motivasi, Disiplin Kerja, dan Pemahaman Karyawan Terhadap Etika Kerja Islami secara bersama-sama berpengaruh positif terhadap kinerja karyawan.Kata kunci: gaya kepemimpinan, motivasi, disiplin kerja, kinerja, etika islami 

KUALITAS PELAYANAN FRONT OFFICE, HOUSEKEEPING DAN FOOD AND BEVERAGE TERHADAP LOYALITAS TAMU MELALUI KEPUASAN

Surodjo, Surodjo, Wiyono, Gendro

UPAJIWA DEWANTARA Vol 1, No 2 (2017): UPAJIWA DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

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Abstract

This research aims to know the servqual (service quality) Front Office, Housekeeping and Food and Beverage effect on customer satisfaction or guests staying at LPP Garden Hotel Yogyakarta. Samples taken in this study is 75 respondents randomly drawn from guests staying at LPP Garden Hotel. Analysis of the data in this study is Inferential analysis conducted based on the test results of structural models. From the analysis of the coefficient of determination (R ²), note that guest satisfaction influenced  by servqual Front Office, Housekeeping and  servqual Food and Beverage amounted to 51.30%, and the remaining 48.70% influenced by other factors not included in the model, whereas the coefficient parameter servqual Front Office, Housekeeping and  servqual Food and Beverage simultaneously affect the satisfaction that is equal to 0.494, meaning that the higher the coefficient parameter close to  the higher guest satisfaction. The t- test based on statistics showing that servqual Front Office, servqual Housekeeping and servqual Food and Beverage simultaneously significantly affect satisfaction where t-statistic 4.391> t-table 1.66, its mean that Hypothesis is accepted Keyword: Servqual (Service Quality), Satisfaction, loyalty

KINERJA PEGAWAI PADA AKADEMI KEBIDANAN KUDUS

Suwandi, Trisno

UPAJIWA DEWANTARA Vol 1, No 2 (2017): UPAJIWA DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

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Abstract

 This research aims to test the influence between discipline, organizational commitment, and communication on performance clerk Academy Midwifery Kudus in partial or double. The independent variables (non variable) in this research is the discipline (X 1), organizational commitment (X 2), communication (X 3). While the dependent Variable (the variable) is the performance of the employees (Y). The population used in this research was an employee at the Academy of the Kudus  of midwifery as much as 86 employees from the sample slovin formula taken as many as 46 respondents. Types and sources of data using primary data and secondary data. Method of collecting data using questionnaires. Processing the data using scoring, coding, editing, tabulating, and the process of with computer programs. Test instrument with test validity and reliability. The analysis of the data using analysis of descriptive and quantitative analysis include hypothesis testing, regression analysis (t-test and F-test), and the analysis of the coefficient of Determination (Adjusted R Square). Based on the results of the research there were partially positive and significant influence among variables of organizational commitment, discipline, and communication towards the performance of employees. Are there multiple positive and significant influence among variables of organizational commitment, discipline, and communication towards the performance of employees. The most dominant variables affect performance is variable organizational commitment.Keywords: discipline, organizational commitment, communication and performance