cover
Contact Name
Muiszudin
Contact Email
muiszudin2004@yahoo.com
Phone
-
Journal Mail Official
iszoe_khat@yahoo.com
Editorial Address
-
Location
Kota pontianak,
Kalimantan barat
INDONESIA
JURNAL MANAJEMEN MOTIVASI
ISSN : 20851596     EISSN : 24075310     DOI : -
Core Subject : Economy, Science,
Jurnal Manajemen Motivasi (JMM) adalah Jurnal Ilmiah Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Pontianak yang diterbitkan secara berkala 2 (dua) kali dalam satu tahun (Juni dan Oktober) sebagai sarana untuk menyebarluaskan hasil penelitian dan ilmu pengetahuan di bidang ilmu manajemen yang memiliki kontribusi signifikan terhadap perkembangan ilmu pengetahuan, pemikiran, profesi dan praktik manajemen
Arjuna Subject : -
Articles 10 Documents
Search results for , issue " Vol 11, No 1 (2015)" : 10 Documents clear
Analisis Kepuasan Pelanggan Pada Perusahaan Daerah Air Minum Tirta Nusa Kabupaten Natuna A, Samsudin; Andira, Ayu
JURNAL MANAJEMEN MOTIVASI Vol 11, No 1 (2015)
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (222.983 KB) | DOI: 10.29406/jmm.v11i1.57

Abstract

This study analyzes customer satisfaction provided by PDAM Tirta Nusa Natuna. The customer satisfaction survey was conducted to determine customer satisfaction is of the data obtained through interviews, observation, and questionnaire. Data were analyzed using Cartesian diagram. The sample of 100 clients drawn from a population of 3,161 customers in 2013. The results showed that the respondents were dissatisfied with the services provided by PDAM.This can be seen in a comparison of the satisfaction and expectations of respondents. The average score of satisfaction was 3.17 and the average score of importance was 4.39.
Faktor-Faktor Yang Mempengaruhi Pelanggan Menunggak Rekening Listrik Pada PLN Sub-Rayon Sentebang Hariyanto, Dedi; A, Subhan
JURNAL MANAJEMEN MOTIVASI Vol 11, No 1 (2015)
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (281.274 KB) | DOI: 10.29406/jmm.v11i1.62

Abstract

This research is using survey. Populations used are all customers of PT. PLN (Persero) Sub Rayon Sentebang ever in arrears to pay the electricity bill, with a sample of 100 people who use techniques Probability Sampling type of stratified sampling proportional sample criteria in this study are customers aged> 20 years, whether married or not married and customer ever dives at least 2 months delinquent. This study using factor analysis. The results showed that the Factors Affecting Customer DelinquentElectricity Account In. PLN (Persero) Sub Rayon Sentebang is the payment process is complicated, quality distribution of electricity that is not good, quality of service disruption poor, low income customers, Deliberate customers delay payments, attitude PLN officers unfavorable, fee late charges are low, the payment system is not good, often delay the payment of electricity bills and lack of good quality KWH meter PLN.
Pengaruh Bauran Pemasaran Terhadap Keputusan Pembelian Sepeda Motor Merk Honda di PT. Nusantara Surya Sakti Pontianak 01, Sinhan; A, Japari
JURNAL MANAJEMEN MOTIVASI Vol 11, No 1 (2015)
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (164.106 KB) | DOI: 10.29406/jmm.v11i1.58

Abstract

Purpose of this study was to determine the effect of the marketing mix on purchase decisions of Honda motorcycles in PT Nusantara Surya Sakti Pontianak. The study is a descriptive study, using data collected through observation, interviews, questionnaires, and corporate documents. The population of consumers who purchased a motorcycle brands Honda PT. NSS Pontianak and the sample is determined as much as 97 respondents. Terms samples are age (20-56) old, Buying motorcycle brands Honda for its own purposes, able to read and write well, Domiciled in Pontianak City and surrounding areas. The analytical tool used is a simple regression. The results showed that the constant value obtained was 0.079, meaning that if the elements of the marketing mix is 0 (zero), then the consumer purchase decisions of Honda motorcycles brands in PT Nusantara Surya Sakti would be worth 0.079. Simple regression coefficient value of the marketing mix variables obtained at 0.964, meaning that if the marketing mix is increased by one unit, then the purchasing decisions of consumers on the purchase of Hondas motorcycle brands in PT. Nusantara Surya Sakti Pontianak will increase by 0.964 units.
Persepsi Konsumen Terhadap Faktor-Faktor Yang Mempengaruhi Perilaku Berbelanja Di Ayani Mega Mall Pontianak Kurniati, Fitri
JURNAL MANAJEMEN MOTIVASI Vol 11, No 1 (2015)
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (171.674 KB) | DOI: 10.29406/jmm.v11i1.63

Abstract

This study aims to determine consumer perceptions of the factors that influence the decision of consumers shopping at Mega Mall Ayani Pontianak. This research uses descriptive method through a qualitative approach. The population in this study is that consumers who visit and shop at Mega Mall Ayani Pontianak. Samples taken as many as 100 respondents using accidental sampling technique. Data were analyzed using analysis of the average score (mean) then the results are interpreted and drawn kesimpulan.Hasil research shows that consumers perceptions of the factors that influence the decision of consumers shopping at Mega Mall Ayani Pontianak included either. This is due to the availability of a wide range of consumer needs while providing a variety of entertainment options. Social factors include the reference group, the family and the role and status affect consumer decisions Ayani Mega Mall shopping in Pontianak, where the family plays a major role against the decision of consumers shopping at the mall followed by the reference group and the role and social status.
Analisis Kinerja Lembaga Pendidikan Berdasarkan Metode Balance Scorecard (Studi Kasus Universitas Muhammadiyah Pontianak, Fakultas Ekonomi) Batubara, Santy Mayda
JURNAL MANAJEMEN MOTIVASI Vol 11, No 1 (2015)
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (278.392 KB) | DOI: 10.29406/jmm.v11i1.52

Abstract

Performance measurement is used an institution or organization generally traditional, just measure the performance of the workers to produce something that was expected to achieve a goal. Workers are not required to innovate as a measure of performance is only intended to control the actions of any individual. The concept of the Balanced Scorecard (BSC), (financial perspective, customer perspective, internal business processes, and learning and growth perspective) is a method used by organizations that focus on strategies that fully understands the importance of embracing and uniting employees for an organization with. The advantages of this management system is able to show the outcome indicators and outputs, internal and external indicators, indicators of financial and non-financial, and indicators of cause and effect. Engineering analysis is univariate and bivariate analysis, using the secondary, using documentation and observation studies. The results of this study stated that the analysis of the performance with the use of the Balanced Scorecard method that has a significant value is the customers perspective alone, the level of significance value of 0,004. Internal business processes, and learning and growth perspective is not able to be applied in this study, but is expected to be applied to subsequent research in order to create a better performance with the use of the Balanced Scorecard method.
Pengaruh Masa Kerja, Usia, Pangkat dan Golongan Terhadap Motivasi Kerja Pegawai Negeri Sipil Pada Kantor SAR Pontianak Yasmin, Devi; Suherman, Mimin
JURNAL MANAJEMEN MOTIVASI Vol 11, No 1 (2015)
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (174.45 KB) | DOI: 10.29406/jmm.v11i1.59

Abstract

This study discusses the effect of length of service, age, rank and groups to work motivation of civil officers in Pontianak SAR office. The study was correlational, the data obtained through interviews, observations, and questionnaires, and secondary data. The population is all employees in the office and SAR Pontianak using saturated sample. Using the chi-square analysis. Research results revealed that there was an effect on the motivation of working time civil servants SAR Office of Pontianak, because Chi Square Count 4.90> 0.0075 Chi Square Table. There is an effect of age on the Civil Service Office motivation SAR Pontianak, because Chi Square Count 0.23> Chi Square Table 0.16. No influence Rank and type of motivation SAR Office of the Civil Service Pontianak, because Chi Square Count 13.02 <Chi Square Table 15.53.
Strategi Pemasaran P.T.Samsung Electronic Indonesia Divisi HHP Cabang Makassar A, Hasniaty
JURNAL MANAJEMEN MOTIVASI Vol 11, No 1 (2015)
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (240.902 KB) | DOI: 10.29406/jmm.v11i1.55

Abstract

This study aims to assess the marketing strategy undertaken by PTSamsung Electronic Indonesia Makassar Branch HHP Division. The companys ability to innovate in the field of the product should be followed by marketing capabilities so that innovative products can still run. The study used a qualitative approach with a SWOT analysis to get an overview of the strategy being executed. Results of the study revealed that there are 5 secrets of Samsung became the world smartphone manufacturers, namely Strengthening Brand Products, Smartphone Specifications, Advertising and marketing, cooperation with the Telecommunications Operator.
Analisis Kepuasan Nasabah Terhadap Kualitas Pelayanan Di P.T. Pegadaian Syariah Cabang A. Yani Pontianak Fajriani, Selfy
JURNAL MANAJEMEN MOTIVASI Vol 11, No 1 (2015)
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (179.849 KB) | DOI: 10.29406/jmm.v11i1.60

Abstract

This study wanted to see customer satisfaction with quality of services provided by the Syariah Branch P.T.Pegadaian A.Yani Pontianak. The research uses a descriptive approach, the data obtained through interviews, observations, and questionnaires. Population is taken from Ar-Rum customers and Mulya, samples were selected purposively up to 100 people. The analyzer is used to compare the level of importance and performance. Research results revealed that customers were not satisfied, which can be seen in the larger impotance of the performance.
Pengaruh Bauran Pemasaran Terhadap Keputusan Pembelian Kue Lapis Legit Di Le Gita Cakes Pontianak Efendi, Hendi
JURNAL MANAJEMEN MOTIVASI Vol 11, No 1 (2015)
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (170.353 KB) | DOI: 10.29406/jmm.v11i1.56

Abstract

The research objective was to determine the effect of the marketing mix to purchasing decision Lapis Legit cake at Le Gita Cakes Pontianak. This type of research used in this study is a survey research. Data collection using questionnaires, observation, and secondary data. A sample of 100 respondents selected from the population coming from all consumers who buy legit layer cake at Le Gita Cakes. The sampling technique uses accidental sampling. Analysis of data using simple regression with the variables of the marketing mix (X)  and the purchase decision (Y). The results showed that the regression equation is Y = 0.825 + 0.759 X. The coefficient of determination (R2) was 0.543 and the correlation coefficient (R) is equal to 0.737 or very strong, and F count larger than F table (116.216> 2.473)  so it can be concluded that the regression model can be used to predict the marketing mix.
Analisis Kualitas Pelayanan Pajak Kendaraan Bermotor Pada Unit Pel ayanan Pendapatan Daerah Pontianak Wilayah I Herawati, Riyanti
JURNAL MANAJEMEN MOTIVASI Vol 11, No 1 (2015)
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (179.849 KB) | DOI: 10.29406/jmm.v11i1.61

Abstract

The aim of this study was to determine the quality of taxpayer service vehicles on Revenue Services Unit Lagos Region I. The method used in this research is descriptive. Data collection techniques are observation, interviews and questionnaires. The sample of 100 persons of the population in the form of compulsory motor vehicle tax. Sampling technique is purposive. Analysis tool used is Service Quality (SERVQUAL). The analysis showed that the quality of service is not satisfactory for the respondent. It can be seen through a comparison of the scores obtained by the perception of -0.508, while the expectation of which amounted to -0.55.

Page 1 of 1 | Total Record : 10