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INDONESIA
JURNAL MANAJEMEN MOTIVASI
ISSN : 20851596     EISSN : 24075310     DOI : -
Core Subject : Economy, Science,
Jurnal Manajemen Motivasi (JMM) adalah Jurnal Ilmiah Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Pontianak yang diterbitkan secara berkala 2 (dua) kali dalam satu tahun (Juni dan Oktober) sebagai sarana untuk menyebarluaskan hasil penelitian dan ilmu pengetahuan di bidang ilmu manajemen yang memiliki kontribusi signifikan terhadap perkembangan ilmu pengetahuan, pemikiran, profesi dan praktik manajemen
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Articles 10 Documents
Search results for , issue " Vol 10, No 2 (2014)" : 10 Documents clear
Analisis Kepuasan Mahasiswa Universitas Muhammadiyah Pontianak Terhadap Produk Tabungan Syariah Mandiri Pada Bank Syariah Mandiri (BSM) Cabang Pontianak Yasmin, Devi; Muhajir, Khalid
JURNAL MANAJEMEN MOTIVASI Vol 10, No 2 (2014)
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (387.874 KB) | DOI: 10.29406/jmm.v10i2.13

Abstract

The purpose of this study was to determine the level of satisfaction of the students at the University of Muhammadiyah Pontianak Savings products Syariah Mandiri Bank Syariah Mandiri (BSM) Branch Pontianak. This study is a descriptive study, with the entire student population of the University of Muhammadiyah Pontianak ever open a savings account at Bank Syariah Mandiri Syariah Mandiri (BSM) Pontianak in 2013 was 2,225 people. Sampling using purposive sampling, which each faculty will be represented by 20 respondents, so the total respondents were 120 people. Data were collected through questionnaires and documents of the company. Research variable is the variable quality of service consisting of reliability (reliability), responsiveness (responsiveness), assurance (assurance), empathy (empathy), and tangibles (physical evidence / real). Analyzer used in this research is importance performance analysis using Cartesian diagram. The results of this study indicate level of the average consumer satisfaction obtained X = 4.73 and the average rate of interest is Y = 4.07 which means that the average level of customer satisfaction is above the level of importance so overall the respondents are satisfied with the quality of service services provided by the Bank Syariah Mandiri Branch Pontianak. While the overall attributes associated with the fifth dimension is defined satisfaction level is above derive maximum satisfaction level, which is satisfied, except for some attributes such as queuing system at Bank Syariah Mandiri regular and attributes There are a large parking area and regularly at Bank Syariah Mandiri.
Pengaruh Disiplin Kerja Terhadap Kinerja Karyawan pada PT. PLN Area Singkawang Suryadi, Uray
JURNAL MANAJEMEN MOTIVASI Vol 10, No 2 (2014)
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (263.33 KB) | DOI: 10.29406/jmm.v10i2.28

Abstract

The purpose of this study was to determine the effect on the performance of work discipline employees of PT. PLN Singkawang area. Methods using descriptive method with data collection consists of primary data include interviews, questionnaires, and observations and secondary data by studying the documentation. Saturated samples used in this study, so that the number of respondents is 144 people. The analysis is correlation and linear regression. The results of this study indicate that the correlation between the two is a weak correlation, based on the analysis of regression equation y = 3.284 to 0.004, which means if there is no increase in the value of labor discipline, then the value of the performance of employees is 3,284. Regression coefficient of -0.004 states that any decrease in the value of labor discipline the employees performance is also decreased, by t test obtained t count equal to -1.176. From the above data obtained t = -1.176 while the results obtained for 1,656 ttabel (df = n-2 = 144-2 = 142). So the result that t < ttable or -1.176 <1.656 which means that the discipline of work does not affect significantly the performance of employees of PT. PLN Singkawang area and by coefficient of determination obtained a value of 0.10, meaning that the performance (Y) is influenced by 10% by the discipline of work, while the rest (100% -10% = 90%) is explained by other factors, and because of the small number of that means having a weak correlation between the two variables.
Analisis Risiko Usahatani Kedelai Di Kecamatan Jawai Selatan Kabupaten Sambas Kurniati, Dewi
JURNAL MANAJEMEN MOTIVASI Vol 10, No 2 (2014)
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (224.465 KB) | DOI: 10.29406/jmm.v10i2.24

Abstract

This research aimed to determine the risk of production and income in a group of farmers who use local seeds and farmers who use superior seeds in soybean farming. The research areas are in Sambas District, subdistrict of Jawai Selatan. The village sample selected is Sarang Burung Kolam Village with 31 farmers. Production and revenue risk analysed based on the value of coefficient of variation (CV). The analysis showed that the risk of production and income in a group of farmers who use local seeds is greater than the group of farmers who use superior seeds. The average of production and income soybean farming in group of farmers who use superior seeds is greater than the group of farmers who use local seeds.
Analisis Kepuasan Pelanggan Berbelanja Produk Nutrifood pada PT. Sumber Fajar Inti Abadi Suryadi, Edy; 01, Julistiana
JURNAL MANAJEMEN MOTIVASI Vol 10, No 2 (2014)
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (455.417 KB) | DOI: 10.29406/jmm.v10i2.29

Abstract

The purpose of this study was to analyze customer satisfaction Nutrifood product shopping at PT.Sumber Fajar Inti Abadi. The variables analyzed were the presence, responsiveness, fun, and timely. The research method used survey methods, data collection techniques, namely: observation, questionnaires, and interviews. The samples used were as many as 100 people were using purposive sampling technique, quantitative data analysis techniques through Cartesian diagram. The results of this study indicate that the respondents are not satisfied with the service PT. Sumber Fajar Inti Abadi with an average satisfaction level of 3.43 and an average rating of 3.45 interest rate, dimensions of service quality customer service is the most satisfying and enjoyable responsiveness dimension where all respondents rating is in quadrant B, which means that the interest and customer satisfaction is at a high level and in accordance with the wishes of the customer. While the dimensions of existence and exact time at which the respondents assessment is in quadrant C, which means that the interest and customer satisfaction is at a low level and not in accordance with the wishes of the customer.
Analisis Pengaruh Promosi, Saluran Distribusi, Orang, Proses, dan Bukti Fisik Terhadap Keputusan Nasabah Menabung Di Tabungan Simpeda Pada PT. Bank Kalbar Cabang Mempawah 01, Lastri
JURNAL MANAJEMEN MOTIVASI Vol 10, No 2 (2014)
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (310.012 KB) | DOI: 10.29406/jmm.v10i2.25

Abstract

This study aimed to analyze the effect of promotion, place, people, processes, and physical evidence against the decision of customers save money in the Savings Simpeda at PT. Mempawah Branch Bank of West Kalimantan. This study used a survey method, which obtained the data from interviews, questionnaires, and corporate documents. The population in this study is the whole number of customers Savings Simpeda at PT. Bank Branch Mempawah West Kalimantan last year that amounted to 21 327 people. While the samples of 100 were selected by the provisions have become customers Savings Simpeda based purposive sampling. The analysis tool used is linear. From the results of hypothesis testing simultaneous effect (F test) showed that promotion, place, people, process and physical evidence simultaneously significantly influence consumer decisions to save. Hypothesis test showed that the promotion is partially significant effect on consumer decisions in Savings Simpeda save on PT. West Kalimantan Regional Development Bank Branch Mempawah.
Analisis Kepuasan Anggota Pada Credit Union Sehaq Pahauman Kecamatan Sengah Temila Kabupaten Landak Yuniati, Yulita
JURNAL MANAJEMEN MOTIVASI Vol 10, No 2 (2014)
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (543.047 KB) | DOI: 10.29406/jmm.v10i2.30

Abstract

The purpose of this research is to understand the satisfaction of members of the Credit Union Sehaq Pahauman, Kabupaten Landak. This research is a case study using survey method. Data collection techniques are interviews, questionnaires, observation, and document business. The population was all service users who have used the services Sehaq Credit Union in 2012, amounting to 2,989 people and a sample of 100 people determined that they were taken using purposive sampling technique. Analysis Tool is a Cartesian diagram. Results revealed there is one dimension that is in quadrant A, 9 dimensions are in quadrant B, 7 dimensions are in quadrant C, and 3 dimensions are in quadrant D.
Analisis Pengaruh Bauran Pemasaran Terhadap Keputusan Konsumen Membeli Sepeda Motor Secara Kreditpada PT.Smart Multi Finance Pontianak Firman, Muhammad
JURNAL MANAJEMEN MOTIVASI Vol 10, No 2 (2014)
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (248.741 KB) | DOI: 10.29406/jmm.v10i2.26

Abstract

The purpose of this study was to determine the effect of the marketing mix for the consumers decision to buy a motorcycle on credit at PT. Smart Multi Finance Pontianak. Form of research is descriptive method. Population in this study are all consumers who take credit motorcycle PT. Smart Multi Finance Pontianak. Samples selected 100 people who have used credit since 2012, which uses proportionated sample stratified random sampling. Data were collected through observation, interviews, questioneir. The data analysis technique used is a simple regression analysis. The analysis showed that the influence of both the manner and simultaneously t test or F-test that showed a significant effect of the marketing mix for the consumers decision to buy a motorcycle on credit at PT. Smart Multi Finance Pontianak which proved that tcount> t table (18.933> 2.000) or the significance value of 0.000 <0.05 while the value of F ie 358.465> 2.11 (F table) or a significant F value is 0.000, which is smaller than 0.05. The coefficient of determination (R2) was 78.50%, and the remaining 21.50% is influenced by other variables outside of this research. Multiple correlation coefficient value (R) is 0.886, while 0.886 is while 0.886 lies in the 0,800 and 1,000 who had a very strong correlation.
Pengaruh Tingkat Pendidikan, Usia, Dan Peringkat Penggajian (Grading) Terhadap Kinerja Pegawai Kantor Wilayah Direktorat Jenderal Perbendaharaan Provinsi Kalimantan Barat Nur, Muhammad
JURNAL MANAJEMEN MOTIVASI Vol 10, No 2 (2014)
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (244.041 KB) | DOI: 10.29406/jmm.v10i2.31

Abstract

This study aimed to determine the effect of education level, age, rank and payroll (grading) on employee performance DJPB Regional Office of West Kalimantan Province. The method used is descriptive method, while data collection technique consists of observation, interviews, and questionnaires. Object of this research is all that exists in the Regional Office DJPB West Kalimantan which amounts to 67 employees. The analysis used was the Anova test and Independent Sample T Test. The results of this study showed that the mean performance is 104.31. For the ANOVA test of the level of education shows that F count larger than F table (4.313> 3.140) which means that H0 is rejected and it can be concluded that the average performance for the level of education is not the same or there is a difference. As for the differences found in employee education level education level S2 S2 which differ significantly with education level below the S1 and S1. For the ANOVA test for age showed that the F table Bigger than F count (3.140> 0.658) which means that H0 is accepted and it can be concluded that the average performance for the same level or age is no difference. To test for independent samples t grade indicates that the arithmetic ≤ t table ≤ t, ie -2.281 <1.997 <2.281, which means that H0 is accepted and it can be concluded that there is no difference between the average performance level of high grade and low grade.
Pengaruh Jenis Kelamin, Usia, Tingkat Pendidikan, dan Golongan Terhadap Disiplin Pegawai Negeri Sipil Bagian Umum Kantor Sekretariat Daerah Kabupaten Bengkayang 01, Sutarman
JURNAL MANAJEMEN MOTIVASI Vol 10, No 2 (2014)
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (248.741 KB) | DOI: 10.29406/jmm.v10i2.27

Abstract

This study aimed to examine the extent to which the relationship variables (gender, age, level of education and class) to the discipline of civil servants in the General Section of the Regional Secretariat Bengkayang, to analyze the factors that have a positive and significant relationship with the discipline in General District Secretariat Office Bengkayang. The sample in this study population using all Civil Servants in the General Section Regional Secretariat Bengkayang of 60 people (saturated sampling technique). The analytical method used was a bivariate analysis with chi square test (χ2) and the hypothesis testing. Based on the analysis results of the chi square test showed that four factors have a positive and significant relationship with the discipline of civil servants, namely Gender, the value of χ2 count = 6173> Asymp. sig. (1-sided) = 0.013. Age to calculate χ2 = 23.741> Asymp.Sig. (1-sided) = 0.000. Education level with χ2 count = 11 507> Asymp.Sig. (1-sided) = 0.009. and a group with a value of χ2 count = 10 446> Asymp. sig. (1-sided) = 0.005.
Analisis Kepuasan Pelanggan Terhadap Pelayanan Jasa Rumah Kost Dempo Di Kota Pontianak Hendrawan, Daved
JURNAL MANAJEMEN MOTIVASI Vol 10, No 2 (2014)
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (263.19 KB) | DOI: 10.29406/jmm.v10i2.32

Abstract

This study aims to analyze customer satisfaction VIP boarding room against Dempo services Boarding House in Pontianak. The method used in this research is descriptive method. The population of this study is that all customers who rent a room in a boarding VIP Boarding House Dempo through 2013 amounted to 582 people with a total sample of 100 people were taken using purposive sampling, ie customers who have rented a VIP boarding room for at least one month and aged 20 years and over . This study uses five dimensions of service quality as a variable, namely reliability (reliability), responsiveness (responsiveness), assurance (assurance), empathy (empathy) and intangible (tangible) in which includes as many as 26 service attributes and measured using a Likert scale. The fifth dimension is used to measure customer satisfaction VIP boarding room against Dempo services Boarding House in Pontianak. The analysis tool is SERVQUAL (service quality). The results showed that the boarding room VIP customers are not satisfied with the services Dempo Boarding House in Pontianak because SERVQUAL scores (gap) is negative. This means that expectations (expectations) VIP customers boarding room is greater than the performance of services. SERVQUAL scores (gap) five dimensions of service is negative with dimensions of responsiveness (responsiveness) had the highest level of dissatisfaction and dimensions of reliability (reliability) has the lowest level of dissatisfaction. Service attributes that have the highest level of dissatisfaction is the speed of the employees in responding to and addressing any customer complaints VIP boarding room (dimensions of responsiveness) with a score of SERVQUAL (gap) the highest. While the service attributes that have the lowest level of dissatisfaction is the comfort of the VIP boarding room to be occupied (dimensions collateral) with a score of SERVQUAL (gap) the lowest.

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