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Tazkia Islamic Finance and Business Review
Tazkia Islamic Finance and Business Review (TIFBR) is a peer-reviewed journal published by the Institute for Research and Community Empowerment (IRCE), Tazkia University College of Islamic Economics in collaboration with Association of Islamic Economics Lecturers (ADESY). The Journal is semi-annual journal issued in July and December. The aim of the journal is to disseminate Islamic Economics, finance and business researches done by researchers both from Indonesia and overseas.
Articles by issue : Vol 4, No 2 (2009)
5
Articles
PENGARUH KOMUNIKASI PEMASARAN TERHADAP LOYALITAS NASABAH (STUDI KASUS BANK XYZ SYARIAH CABANG BOGOR)

Rahmatullah, Rahmatullah

Tazkia Islamic Finance and Business Review Vol 4, No 2 (2009)
Publisher : Institute for Research and Community Empowerment (LPPM TAZKIA)

Show Abstract | Original Source | Check in Google Scholar | Full PDF (822.64 KB)

Abstract

The existence of printings and electronics media stimulates business owner, not only in the offering of the products and service quality, but also solid positioning implementations through quality standard and service quality. These particular effort intends to overwhelm the mind of customer through products and services offered. Communications Marketing Strategy Planning becomes irresistibly required to prevent loss from mistaken implementations of Marketing Communications. In accordance to the Marketing Communications Programs taken gradually by XYZ Syariah Bank, Writer intends to understand the Customer Loyalty of XYZ Syariah, also to discover further connections between Marketing Communication and Customer Loyalty, and identifying the customer expectations and the performance of marketing communications programs Research Method are descriptive correlations, data gathering by questionnaires, data processed by SPSS 13,0. Minitab 14 for IP Matrix presentation, linear numeric scale of semantic differential, Spearman Correlations Analysis, research population is the customers of XYZ Syariah Bank, therefore the sample are 60 persons using judgment sampling techniques in sample drawings. Result indicates 78% of customers are loyal, few programs positively related tocustomers loyalty, which is image buildings, sponsorships, attractively cheap margin and high profit sharing. For customer opinion on proper performance and importance programs are image buildings, cheap margin for financing, and high profit share in funding. On sought to results, XYZ Syariah Bank may emphasize on programs related in positive fashion with customer loyalty, yet improves other marketing communications programs. Customer loyalty also need to be look after, as same as performance of marketing communications programs, in order to fit customers perceptions of importance.

POSITIONING ANALYSIS OF ISLAMIC BANK vis-àvis CONVENTIONAL BANK IN INDONESIA USING PARAMETRIC SFA AND DFA METHODS15

Ascarya, Ir ( Central Banking Education and Studies, Bank of Indonesia ) , Achsani, Noer ( Visiting researcher from International Center for Applied Finance & Economics (InterCAFÉ), Department of Economics, Faculty of Economics and Management, Bogor AgricultureUniversity. ) , Yumanita, Diana ( Central Banking Education and Studies, Bank of Indonesia ) , Rokhimah, Guruh S.

Tazkia Islamic Finance and Business Review Vol 4, No 2 (2009)
Publisher : Institute for Research and Community Empowerment (LPPM TAZKIA)

Show Abstract | Original Source | Check in Google Scholar | Full PDF (826.481 KB)

Abstract

This study will measure and compare the efficiency of Conventional and Islamic banks in Indonesia using parametric approach stochastic frontier approach (SFA) and distribution free approach (DFA). These measurements will provide comprehensive and robust results of efficiency of individual bank compare to its peer group. The results using parametric SFA show that in 2002, conventional banks (0.79) were slightly more efficient than Islamic banks (0.77), while in 2003, the efficiency of Islamic banks improved to 0.84 and the efficiency of conventional banks worsen to 0.76, so that Islamic banks have become more efficient than conventional banks. Conventional and Islamic banks have been improving and converged to the highest level of efficiency (1.00) since 2004. The DFA results show that conventional banks (0.89) are only slightly more efficient than Islamic banks (0.87). Conventional public bank (0.93) is the most efficient, while Islamic regional bank (0.84) is the least efficient. Moreover, efficient banks (conventional and Islamic) do not always have lower OCOI (operating costs divided by operating income), while banks with better OCOI usually are more profitable (have better return on assets or ROA). Therefore, technically, Islamic banks have shown their readiness to compete head to head with their conventional counterparts. However, other aspects, such as, number of networks and branches, service quality, convenience, products and services provided, human resources, and pricing, should have become the next priorities for improvements.JEL Classification : C10, C33, G21, G28Keywords : Islamic Banking, Efficiency, Stochastic Frontier Approach, Distribution Free Approach

ANALISIS EFISIENSI ORGANISASI PENGELOLA ZAKAT NASIONAL DENGAN PENDEKATAN DATA ENVELOPMENT ANALYSIS

Akbar, Nasher ( Tazkia University College of Islamic Economics )

Tazkia Islamic Finance and Business Review Vol 4, No 2 (2009)
Publisher : Institute for Research and Community Empowerment (LPPM TAZKIA)

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Abstract

Potensi Zakat, Infaq dan Shadaqah (ZIS) di Indonesia sangat besar dan diyakini dapat menciptakan keadilan distribusi kekayaan masyarakat. Sayangnya, dana ZIS yang berhasil dikumpulkan masih jauh dari potensi yang ada. Oleh karenanya dibutuhkan optimalisasi potensi zakat, salah satunya dengan efisiensi. Penelitian ini bertujuan untuk mengetahui tingkat efisiensi Organisasi Pengelola Zakat (OPZ) secara relatif menggunakan Data Envelopment Analysis (DEA) dengan pendekatan produksi. DEA merupakan metode nonparametrik yang digunakan untuk mengukur tingkat efisiensi unit pengambil keputusan secara relatif. Metode ini mengukur rasio antara output dan input yang diperbandingkan antar OPZ yang diteliti. Variabel output yang digunakan meliputi dana terhimpun dan dana tersalurkan, sedangkan input-nya adalah biaya personalia, biaya sosialisasi dan biaya operasional lainnya. Hasilnya menunjukkan bahwa efisiensi OPZ pada tahun 2005 masih lebih baik dari tahun 2006 dan 2007 baik secara teknis (94,52%), skala (75%), dan overall (71,27%). Perhitungan terhadap 9 OPZ tahun 2007 dengan asumsi CRS, menunjukkan hanya 2 OPZ yang efisien, yakni BMM dan Bamuis BNI.Penyebab utama inefisiensi adalah dana tersalurkan dan dana terhimpun, yakni menyumbang 43,1% dan 36%. Sedangkan pengukuran dengan orientasi input menyatakan bahwa sumber inefisiensi adalah biaya operasional lain sebesar 34,9% dan biaya sosialisasi sebesar 31,1%.JEL Classification : C14, L31Keywords : Efisiensi, Organisasi Pengelola Zakat, Data Envelopment Analysis

The Role of Islamic Rural Bank in Financing the SMEs: Customer Perspective Analysis (Case Study of Amanah Ummah Bank in Bogor City, Indonesia)

Beik, Irfan Syauqi ( Department of Economics, Bogor Agricultural University ) , Arsyanti, Laily Dwi ( Financial Consultant at ALIA Magazine, Jakarta, Indonesia )

Tazkia Islamic Finance and Business Review Vol 4, No 2 (2009)
Publisher : Institute for Research and Community Empowerment (LPPM TAZKIA)

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Abstract

One of the basic problems faced by small scale and medium enterprises (SMEs) in Indonesia is the availability of financing access provided by financial institutions including banking institution. There are three types of Islamic bank operating in Indonesia presently: Islamic commercial bank, Islamic banking unit and Islamic rural bank. Providing the SMEs with sufficient financing source is highly required. This paper attempts to observe empirically the role that have been played by Islamic rural bank in financing the SMEs, by taking case study of Amanah Ummah Bank, the best Islamic rural bank in the country. Thirty small and medium entrepreneurs have been selected as the sample of the research, and have been deeply interviewed on September and October 2008. Descriptive statistics, IPA (Importance Performance Analysis) and CSI (Customer Satisfaction Index) methods have been used as analytical methods. The results show that the financing given by the bank does really help the SMEs. There are three factors, which are important, and which have satisfied the SMEs. These are easiness of bank’s requirements, the speed of financing approval, and bank’s services. In general, the respondents are of the view that the bank has shown a good performance.Keywords : SMEs, Islamic rural bank, customers’ perception

THE EFFECT OF FIRM CHARACTERISTIC ON INTELLECTUAL CAPITAL DISCLOSURE IN ISLAMIC BANKING: EVIDENCE FROM ASIA

Damayanti, Tri ( Alumni of Accounting Department, Sebelas Maret University ) , Budiyanawati, Ayu ( Alumni of Accounting Department, Sebelas Maret University )

Tazkia Islamic Finance and Business Review Vol 4, No 2 (2009)
Publisher : Institute for Research and Community Empowerment (LPPM TAZKIA)

Show Abstract | Original Source | Check in Google Scholar | Full PDF (437.374 KB)

Abstract

This research aims to investigate the relationship between firm’s characteristic (firm size, profitability, leverage, and company age) and intellectual capital disclosure. This research also uses control variables such as board size, firm’s audit, and role of duality. Sample in this research are 34 Islamic bank’s annual reports collected by pooled data. Dependent variable in this research is intellectual capital disclosure. Dependent variable is measured by content analysis method. Content analysis is supported by disclosure index that measured variety of intellectual capital disclosure. It is also supported by word count that represented volume of intellectual capital disclosure respectively. Independent variable in this research are firm’s characteristic, consists of firm size, profitability, leverage, and company age. Data are analyzed by using SPSS program 16.00 version. Result of analysis indicates that there exist a significant relationship between variety of intellectual capital disclosure with all firm characteristic except for firm’s size. In other side, there is significant association volume of intellectual capital disclosure with all firm’s characteristic except for profitability. The influence of firm characteristic on intellectual capital mechanism on human, structural, and relational capital disclosure, based on two matrixes, is also explored.Keywords : Firm Characteristic, Intellectual Capital Disclosure, Content Analysis, Islamic Banking