AKMEN Jurnal Ilmiah
Vol 10 No 2 (2013): AKMEN Jurnal Ilmiah

PENGARUH KINERJA SISTEM TERHADAP KEPUASAN PENGGUNA PADA PT. BANK MUAMALAT INDONESIA Tbk

Marlinah, Andi (Unknown)



Article Info

Publish Date
29 Jun 2013

Abstract

This study aims to determine the factors that can affect system performance user satisfaction system used in corporate banking services. This test uses the eight factors of information system performance. Summary of the results of this study are: the eight factors of system performance capability factor only personal information systems, support manajmen peak and the existence of information systems steering committee that has an influence on user satisfaction of the system, while the factor of user involvement in the system development process, the size of the organization, formalization development information systems, training and user education programs and location of department information system known to have no significant effect on user satisfaction system. In this study to test the hypothesis of associative / relationships used regression test. Data obtained through the deployment of 110 questionnaires to employees who use a computerized system T2KR (Tier 2 Qiblah Reengineering).

Copyrights © 2013






Journal Info

Abbrev

akmen

Publisher

Subject

Economics, Econometrics & Finance Education

Description

Terbit empat kali setahun pada bulan Januari, April, Juli dan Oktober; Volume 7 Nomor 4 ada sepuluh tulisan. Berisi tulisan yang diangkat dari hasil penelitian di bidan Bisnis dan Kewirausahaan. Artikel telaah (review article) dimuat atas undangan. p-ISSN 2252-3073, e-ISSN ...