The purpose of this studyis to investigate the implementation of computerized land registration policy and analyze thefactors that influence policy implementation of computerization of land registration in KantorPertanahan Kota Dumai. This study used a qualitative descriptive method and teknil triangulationby check, recheck, and crosscheck the data obtained. The results of this study indicate that theLand Office Dumai already using computerized applications in the field of land pensertipikatanservices, but have not experienced an increase in service quality. Factors that influence theimplementation of computerization of land registration policy is resources, attitudes, bureaucraticstructure and communication.
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