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ANALISIS TINGKAT KEPUASAN MAHASISWA TERHADAP KUALITAS PELAYANAN PENDIDIKAN DI FAKULTAS EKONOMI DAN BISNIS UNIVERSITAS MATARAM Burhanudin, Burhanudin; Saufi, Akhmad
Distribusi - Journal of Management and Business Vol 5, No 2 (2017): Jurnal Distribusi - Jurnal Ilmu Manajemen dan Bisnis September 2017
Publisher : FEB Universitas Mataram

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Abstract

Abstak Penelitian ini bertujuan untuk mengetahui persepsi  mahasiswa tentang kinerja dan harapan atas pelayanan pendidikan serta mengukur tingkat  kepuasan mahasiswa terhadap pelayanan pendidikan di Fakultas Ekonomi dan Bisnis Universitas Mataram. Jenis penelitian yang digunakan adalah penelitian deskriptif. Metode pengumpulan data yang digunakan adalah metode wawancara menggunakan kuesioner. Populasi adalah semua mahasiswa Fakultas Ekonomi dan Bisnis yang masih aktif sebanyak 3.524  orang, dipilih 150 responden sebagai sampel berdasarkan pertimbangan kemudahan (convenience sampling).  Variabel pelayanan pendidikan dalam penelitian ini terdiri atas lima dimensi yaitu Reliabilitas,  daya tanggap, jaminan, empati, dan bukti fisik, yang selanjutnya dijabarkan menjadi 44 indikator.Hasil penelitian menunjukkan sebagian besar mahasiswa (67%) meyatakan bahwa pelayanan pendidikan FEB Unram sudah baik. Pelayanan pendidikan di FEB Unram  memiliki skore rata-rata kinerja sebesar 3,84. Jika dihubungkan antara kinerja dan harapan pelayanan pendidikan pada FEB Unram menunjukkan bahwa tingkat pencapaian harapan pelayanan pendidikan masih di bawah 100% yaitu sebesar 84,5%. Hal ini berarti mahasiswa masih tidak puas atas pelayanan pendidikan FEB Unram. Berdasarkan Diagram Kartesius diperoleh bahwa pelayanan pendidikan FEB Unram kecendrungan berada pada kuadran 2 (dua), yang bermakna semua unsur pelayanan pendidikan harus tetap dipertahankan.
HOMESTAY START-UP MODELTO SUPPORT SUSTAINABLE TOURISM IN LOMBOK, INDONESIA Saufi, Akhmad; Rinuastuti, Baiq Handayani; Agusdin, Agusdin; Furkan, Lalu M.
JMM UNRAM - MASTER OF MANAGEMENT JOURNAL Vol 8, No 2 (2019): JMM Juni 2019
Publisher : Master of Management, Mataram University

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Abstract

Despite the important roleof local entrepreneurs for sustainable tourism, the process of starting up small tourism enterprises remains unclear. The current study is aimed at constructing a start-up model of small tourism enteprise, particularly homestay.Qualitative method was adopted. Data was collected using semi-structured interviews, observation, and documentary. Interviews were made with 6 homestay owners in three tourist destinations in West Lombok Regency. Data was recorded and then analysed using content analysis. The study constructs a start-up model consisting of two phases, orientation and starting phases. The orientation phase elaborates the process of entrepreneurial opportunity recognition, business capital preparation, and  starting preparation. The starting phase describestrial and error process regarding product creation, resource allocations, finance management, and marketing strategies. In the starting phase entrepreneurs have todeal with business competition and business uncertainties. The succes in undertaking the starting phase can lead an entrepreneur into a further business development. But,the fail in going through the starting phase can lead into bankruptcy and/or the situation in which the entrepreneurs have to re-start their business again from the beginning. The study results provide reference for community empowerment, bring theoretical and managerial impacts, and create gap for a further research. Keywords : homestay start-up, orientation phase, starting phase, tourism industry, Lombok
PENGARUH POSITIF PARIWISATA TERHADAP KEPUASAN HIDUP DAN NILAI CO CREATION PADA KOMUNITAS DI LINGKAR KEK MANDALIKA Rinuastuti, Baiq Handayani; Saufi, Akhmad; Asmony, Thatok
JMM UNRAM - MASTER OF MANAGEMENT JOURNAL Vol 8, No 3 (2019): JMM September 2019
Publisher : Master of Management, Mataram University

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Abstract

Understanding community behavior related to the impact of tourism as well as the consequences of these impacts is an important matter to be studied in the effort to develop tourism in the future. The purpose of this study is to analyze the positive impact of tourism felt by residents in the Mandalika Special Economic Zone which can affect their life satisfaction and the willingness of the population to create co-creation values with tourists. The results showed that the positive effects of tourism activities and life satisfaction significantly affected the value of Co Creation, but the positive impact of tourism had a not significant effect on life satisfaction. The results of this study are expected to contribute to the development of theory, especially tourism marketing from the perspective of local residents. In addition, it can be used as a basis for consideration of policy makers in the development and marketing of tourism in the Mandalika Special Economic area.Keywords : Positive tourism impacts, life satisfaction, co-creation value, Mandalika SEZ
MENGGAGAS PERENCANAAN KURIKULUM MENUJU SEKOLAH UNGGUL Saufi, Akhmad; Hambali, Hambali
JURNAL AL-TANZIM Vol 3, No 1 (2019): KEPEMIMPINAN DALAM MENINGKATKAN MUTU PENDIDIKAN
Publisher : Nurul Jadid University, Probolinggo, East Java, Indonesia

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Abstract

Excellent school is identical with quality school. Many people assume that to become a Excellent school must have large financial capital because the availability of facilities and capable resources require big costs. This statement is not entirely true, because besides facilities and human resources involved in educational activities, the most important part of education is the curriculum. This paper aims to find out how curriculum planning ideas can be applied in excellent school. The curriculum as a medium for achieving educational goals also serves as the main guideline for implementing learning activities. Therefore, the design of the curriculum in education must be positioned as a platform for schools to develop education. The results of the author's analysis describe that the curriculum planning framework in excellent schools is developed from local-regional to national level. Curriculum planning process must pay attention to the holistic approach and eliminate hierarchies in decision making. The socio-cultural approach is also essential by involving competent human resources including teachers as curriculum implementers.
Bank Sampah Sebagai Salah Satu Strategis Alternatif Pengelolaan Sampah Berbasis Masyarakat di Desa Sesaot Rinuastuti, Handayani; Saufi, Akhmad; Asmony, Thatok; Sudiartha, Handry
Jurnal Gema Ngabdi Vol 1, No 2 (2019): Jurnal Gema Ngabdi
Publisher : Universitas Mataram

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Abstract

Plastic waste has become people’s main problems in Indonesia, both in cities and rural areas. Sesaot is one of three villages, together with Buwun Sejati and Pakuan Village, developed for sustainable tourist destination. As a tourist icon of Lombok Barat Distric, Sesaot villagers are responsible for keeping the village cleaned. Most people in Sesaot are ignorant of waste management, yet, some efforts are made individually. People are unaware of the economic value of waste management. Waste is percieved as unwanted and discarded residues. Such condition challanges efforts for sustainable tourism. The community service is aimed at directing local communities to participative waste management; encouraging the emergence of collaborative waste management; introducing waste bank model; and initiating the formation of community-based integrated waste management groups. The community service is organised through training and mentoring activities to sellected participants. .  Expected results including; (1) the participants acquire knowledge of economic value of waste; (2) the participants form groups to start-up village waste bank.