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Journal : International Journal of Social Sciences and Humanities (IJSSH)

Effect of emotional intelligence on counterproductive work behavior with job stress as an intervening variable Farrastama, Dihan Naufal; Asmony, Thatok; Hermanto, H.
International journal of social sciences and humanities Vol 3 No 1: April 2019
Publisher : Universidad Tecnica de Manabi

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Abstract

This study aims to analyze the effect of knowing and analyzing the effect of Emotional Intelligence on Counterproductive Work Behavior, to find out and analyze the influence of Emotional Intelligence on Job Stress and to determine and analyze the effect of Job Stress on Counterproductive Work Behavior on Civil Servants in Mataram City. The population in this study were echelon IV civil servants in the city of Mataram as many as 734 people. The number of samples is 90 people. Data collection techniques were conducted using questionnaires, documentation, and interviews, while the data collection tools used questionnaires. The analytical tool used is PLS (Partial Least Square) with the help of the SmartPLS 3.0 program. The results showed that Emotional Intelligence had a negative and insignificant effect on Counterproductive Work Behavior, Emotional Intelligence had a negative and significant effect on work stress, Job Stress had a positive and significant effect on Counterproductive Work Behavior and Emotional Intelligence had a negative and significant effect on Counterproductive Work Behavior mediated by work stress.
Work-family conflict on turnover intention regarding work stress as intervening variable Kusumanegara, Indah Suprabawati; Asmony, Thatok; Numayanti, Siti
International journal of social sciences and humanities Vol 2 No 2: August 2018
Publisher : Universidad Tecnica de Manabi

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Abstract

This study aims to analyze and understand the significance of work-family conflict influence on turnover intention, the significance of work-family conflict effect on work stress, the significance of work stress influence on turnover intention and the influence of work-family conflict influence on turnover intention through work stress as variable intervening on marketing employees of BUMN Bank in Mataram City. This type of research is a causal associative. This research uses purposive sampling method in determining the sample. The number of respondents is 96 people. Methods of data collection in this study are interviews, documentation, and questionnaires. Data analysis techniques used in this study is the analysis of PLS (Partial Least Square) with the help of the SmartPLS program. The results showed that work-family conflict had a positive and significant influence on turnover intention, the work-family conflict had the positive and significant effect to work stress, work stress had a positive but not significant effect on turnover intention, and work stress did not function as intervening on indirect influence work-family conflict on turnover intention.