Miskul Firdaus, Miskul
STMT Trisakti

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Tingkat Kepuasan Pengguna Bus Trans Jakarta Nurjabar, Zeinyta Azra; Firdaus, Miskul; Zaini, Mohamad
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 1, No 3 (2014): NOVEMBER
Publisher : Sekolah Tinggi Manajemen Transportasi (STMT) Trisakti

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Abstract

Pelbagai faktor yang menyebabkan ketidakpuasan pengguna bus Trans Jakarta mengindikasikan bahwa manajemen Trans Jakarta masih perlu memperbaiki diri. Bahkan, penelitian yang telah dilakukan terhadap jalur-jalur padatnya, seperti di koridor I jalur Kota-Blok M, membuktikan bahwa tingkat kepuasan pengguna bus Trans Jakarta sangat rendah, diikuti oleh pelayanan yang juga rendah. Oleh karena itu, perlu dilakukan penelitian tentang tingkat kepuasan pengguna bus Trans Jakarta pada koridor-koridor lain. Penelitian ini dilakukan terhadap pengguna bus Trans Jakarta pada koridor X jalur Tanjung Priok-Cililitan dan koridor VIII jalur Lebak Bulus-Harmoni. Dari hasil penelitian didapat untuk koridor X r2y1=0,015 dapat dimaknai bahwa 1,5% pelayanan berkontribusi meningkatkan kepuasan konsumen. Begitu juga koridor VIII didapat r2y2=0,324 atau 32,4%.
Tingkat Kepuasan Pengguna Bus Trans Jakarta Azra Haroen, Zeintya; Firdaus, Miskul; Zaini, Mohamad
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 1, No 3 (2014): JURNAL MANAJEMAN TRANSPORTASI & LOGISTIK
Publisher : STMT Trisakti

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Abstract

Pelbagai faktor yang menyebabkan ketidakpuasan pengguna bus Trans Jakarta mengindikasikan bahwa manajemen Trans Jakarta masih perlu memperbaiki diri. Bahkan, penelitian yang telah dilakukan terhadap jalur-jalur padatnya, seperti di koridor I jalur Kota-Blok M, membuktikan bahwa tingkat kepuasan pengguna bus Trans Jakarta sangat rendah, diikuti oleh pelayanan yang juga rendah. Oleh karena itu, perlu dilakukan penelitian tentang tingkat kepuasan pengguna bus Trans Jakarta pada koridor-koridor lain. Penelitian ini dilakukan terhadap pengguna bus Trans Jakarta pada koridor X jalur Tanjung Priok-Cililitan dan koridor VIII jalur Lebak Bulus-Harmoni. Dari hasil penelitian didapat untuk koridor X r2y1=0,015 dapat dimaknai bahwa 1,5% pelayanan berkontribusi meningkatkan kepuasan konsumen. Begitu juga koridor VIII didapat r2y2=0,324 atau 32,4%. Kata kunci: kepuasan pengguna dan bus transjakarta
The Study of Efficiency and Discipline on Shipment From Warehouse to Tanjung Priok Port Firdaus, Miskul; Haroen, Zeinyta Azra; Saidah, Deslida
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 2, No 3 (2015): JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK
Publisher : STMT Trisakti

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Abstract

Optimizing the use of land transport with the management of logistics and supply chain management of the warehouse to the port of Tanjung Priok can minimize cost, time, and quantity. It is hoped that the delivery of goods is faster, more focused and more precise. This research used descriptive quantitative and data is collected from secondary and primary data using SPSS software 27.00 version. Based on the three proposed research hypotheses, it is proven that the efficiency variable (X1) and discipline variable (X2) --- either individually or together --- have an influence to the shipment of goods from the warehouse in Tangerang to the Port of Tanjung Priok (Y). Keywords: efficiency, shipment discipline, logistics management, port.
THE STUDY OF EFFICIENCY AND DISCIPLINE ON SHIPMENT FROM WAREHOUSE TO TANJUNG PRIOK PORTThe Study of Efficiency and Discipline on Shipment From Warehouse to Tanjung Priok Port Firdaus, Miskul; Haroen, Zeinyta Azra; Saidah, Deslida
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 2, No 3 (2015): NOVEMBER
Publisher : Sekolah Tinggi Manajemen Transportasi (STMT) Trisakti

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Abstract

Optimizing the use of land transport with the management of logistics and supply chain management of the warehouse to the port of Tanjung Priok can minimize cost, time, and quantity. Then the delivery of goods is faster,  more focused and more precise. This research uses descriptive quantitative and data is collected from secondary and primary data using SPPSS software 27.00 version. Based on the three proposed research hypotheses, it is proved that the efficiency variable (X1) and variable discipline (X2) --- either individually or together --- have an influence to the shipment of goods from the warehouse in Tangerang to the Port of Tanjung Priok (Y).
MANAJEMEN PEMELIHARAAN BUS TRANSJAKARTA DALAM MENCAPAI STANDAR PELAYANAN MINIMUM Ismiyati, Ismiyati; Firdaus, Miskul; Arubusman, Dian Artanti
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 3, No 2 (2016): JULI
Publisher : Sekolah Tinggi Manajemen Transportasi (STMT) Trisakti

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Abstract

This study aims to analyze the operational management system to improve the Transjakarta bis maintenance needs of safety and comfort for the user community. The method used is qualitative descriptive method. Results of the study: 1. Implementation of busway that has been and are going to be implemented by the local government of DKI Jakarta through the Department of Transportation (Dinas Perhubungan) and the Agency of Busway management (BP) has met the expectation like infrastructure such as ticketing system, bis stops, bis facilities, human resources and publications, 2. Performance in implementating busway program, in general has shown its satisfaction level. Busway is considered as an alternative public transport that is safe, comfortable and punctual, 3. Evaluation of the implementation of the busway program since last year have shown satisfying results. Busway passengers are around 17.4 million. 7.6 percent has shifted from private transportation to busway. It is higher than the average of shift rate in the world that is only 4 to 5 percent. The income from this program in 2015 for DKI Jakarta is Rp. 42.7 billion and it also has successfully changed peoples attitude to use public transportaion. However, congestion problem is not significantly decreased.