TITLEINTERNAL CUSTOMERS SATISFACTION ANALYSIS TOWARD ACHIEVEMENT OF EDUCATION PROCESS STANDARD IN POLTEKKES KEMENKES SEMARANGABSTRACTIn the cycle of continuous quality improvement, standards need to be evaluated and improved through benchmarking on an ongoing basis. National Standards for Higher Education (SNPT) is set to develop a service quality educational unit. The purpose of this study is to analyze the internal customer satisfaction towards the achievement of the learning process standards in the Ministry of Health Polytechnic Semarang.This study uses a descriptive-quantitative method with performance Importance and Performance Analysis / Customer Satisfaction. Research carried out by the academic community population that consists of elements: students, lecturers, and employees (internal). It affects the variable is Internal Customer Satisfaction and variable influence is the quality of services that include attributes: reliability (reliability), responsiveness (responsiveness), assurance (assurance), empathy (empathy), and tangible (physical evidence).As a result, for Student customers, which should be improved in the future, namely: ease of connection, physical infrastructure, and customer cost. For Lecturers, which should be improved in the future, namely: ease of intercourse and Physical Infrastructure. As for customer Employees must be improved in the future, namely: ease of intercourse and Physical Infrastructure. Users have the perception of the graduates of polytechnic graduates performance MoH Semarang with the assessment that the integrity, professionalism, ability to communicate in English, ability uses of Information Technology, Interact capability, Teamwork, and Personal Development in both categories. Keywords : Satisfaction, Customer, Learning Process

Hepatitis B is one of contagious disease that can cause disaster. This disease is one of the targets of Millenium Development Goals (MDGs). This disease can  be prevented by breaking down the chains of contacts from dentists or dental nurses. This research is descriptive with survey approach method. The samples are 30 respondents consist of dentists and dental nurses from 15 Puskesmas in Semarang residence. The instruments of  this research are questioner and check lists. The data are analyzed by univariat and bivariat analyzes. The result of this research is that the characteristic factors influenced Hepatitis B are age, education, period of working, marriage status, additional work and supporting trainings. There are influence among attitude, period of working, marriage status and additional work toward the efforts of preventing the spread of Hepatitis B. On the other hand, there are no influence among knowledge and education toward the efforts of preventing the spread of Hepatitis B. It is recommended that the facilities of Puskesmas be upgraded and the training be held among dentists and dental nurses.

Background: ulcer is a pathological condition characterized by the loss of epithelial tissue. The average prevalence of ulcers in the oral cavity ranges between 15-30%. Paste of mangosteen rind which agent called xanthone can accelerate ulcer healing process, however histopathological observation of PMN (Polymorphonuclear) numbers and fibroblasts cells are required.Purpose: to determine the ability of mangosteen rind in treating ulcers caused by infection, mechanical and chemical trauma from the numbers of PMN and fibroblasts cells.Method: experimental studies, pre-posttest control group design, with randomized technique, total sample of 36 Male Wistar rats were divided into 6 groups @ 6 where 3 treatment groups were smeared paste of rind mangosteen and the others without treatment, then from each group were decapitated onday 3rd, 7th and 10th. Result: Ulcer from mechanical and chemical trauma had been healing on 7th day compared with untreated on 9th day. Similarly ulcer infection has been healing on 9th day compared with untreated on 10th day. Anova test(repeated) shows that there is diameter difference significantly between day 1 to 8 (pvalue<0,001). The usage of xanthone decreases amount of PMN cells during inflammation phase and increases amount of fibroblast cells during proliferation phase.Conclusion: xanthone could accelerate healing process as well as shrinkage of ulcus diameter compared with untreated ulcer.Keywords: Oral Ulcer, Xanthone, PMN Cell, Fibroblasts Cell

TITLEThe effect of mengkudu squeeze toward growth of Staphylococcus aureusABSTRACT Staphylococcus aureus is a bacterium causes of dental and oral diseases, especially periodontal disease. Efforts to prevent one of them with natural ingredients that Noni. Noni (Morinda citrifolia Linn) contains anthraquinone is used as an antibacterial. The purpose of this study was to determine the effect of concentration of noni (Morinda citrifolia Linn) on the inhibition of the growth of Staphylococcus aureus bacteria.This is  a quasi-experimental study. Research subjects bacterium Staphylococcus aureus. The study was conducted using a concentration of 40%, 60% and 80% respectively – each concentration done 3x treatment. The data was analyzed with deskriptif kuantitatif.The results showed a large area of inhibition of the average noni solution with a 40% concentration of 9.34, a 60% concentration of 9.74, and the concentration of 80% by 10.74 mm.  The conclusion of this study is the average total diameter of inhibitation, most notably at a concentration of 80%. Keywords: Noni Juice, Staphylococcus aureus

This study is descriptive (quantitative and qualitative) with the survey approach and aims to determine the criteria for implementation of the learning process Polytechnic Kemenkes Semarang and identify educational issues include resource management, learning systems, learning models and the availability of learning tools . The population was civitas Akademika Polytechnic Kemenkes Semarang, covering 23 study program, 265 faculty and 1320 students. Samples obtained by random sampling technique, Prodi = 17 pcs (75%), lecturers = 35 people (15%) and student = 295 people (25%). Problems of education is a major obstacle to the improvement and quality assurance of learning readiness among other lecturers in the learning process is not optimal and the supporting infrastructure of academic inadequate. It is recommended to improve and maintain the quality of learning, each department needs to improve the achievement of learning activities and optimizing readiness of lecturers in the learning process and supporting infrastructure of institutions to prepare an adequate academic.

This research was to determine the influence of dental hygiene care interventions (oral hygiene) to the reduction of plaque index of deaf students. It was a true experimental with randomi pre-post-test control group design. The measurements of plaque index performed with PHPM index in inspection sheet method. The plaque index are calculated from the amount of plaque scores in inspection sheet. Research was done over 49 respondents that divided into two groups: intervention groups and control groups. There was a significant difference of plaque index before and after the treatment. In intervention groups it decreased from the average of 35,7 to 10,4 (70,87%) with value p=0,001. Whether in control group it was also decreased from the average of 37,5 to 28,9 (22,93%) with value p=0,001. The average of plaque index reduction was also differ significantly between intervention groups (31,06 ) and control groups (12,0) with value p=0,001. Dental hygiene care intervention (oral hygiene) can reduce plaque index of deaf students. Suggestion: Dental hygiene care intervention (oral hygiene) should be delivered periodically to the deaf students by nurturing the habit brushing teeth twice a day completed with a written module, so that it can prevent the occurrence of oral diseases.

Health Polytechnic Semarangimplemented quality assurance system in the management of continuing education in the hope of polytechnic universities able to become qualified, meets National Education Standards, define and realize its vision through the implementation of its mission and meet the needs of stakeholders to pursue even higher at World Class University. Onlyinstitutions thatgiveattention toquality andcustomer satisfactionthatcan surviveand winthe competition. The purposeof this studywas to determine thereadiness ofresources (human, material, methods andmanagement)andwhat the needs of Health PolytechnicSemarangleadingWorld ClassUniversity.This research is a descriptive research (quantitative), survey method approach to the study. Subjects were academic civitas of The Health PolytechnicSemarang in 2012 including educational staff (271 people), teaching staff (254 people) and students (1320 people) with a total sampling technique. The research instrument used was a questionnaire and a list of questions as well as secondary data. Results from the questionnaires, interviews and secondary data analyzed and evaluated by the frequency distribution. The results shows that the readiness of resources until the year 2012 is 45.83%, while the Health PolytechnicSemarang needs leading to WCU include preparation of the road map in short-term (2012 to 2016), medium (2017 to 2025) and long-term ( 2026 - 2040) and the preparation of the activities or programs to support the implementation of the road map for the short term. Required monitoring and evaluation of short-term road map.

Aim of this study was to determine the effect of the application of paste of mangosteen rind to measure the diameter of ulcers due to scratches (mechanical trauma). This type of research is experimental (in vivo), the research design of the pre-post test control group design. The population is Male Wistar rats using a completely randomized block sampling, there are 2 (two) groups, respectively 6 (six) tails, the total animal is 12, where 1 (one) treatment group were oiled paste mangosteen rind and another group was smeared PVP. The results showed there is effect of the application of paste of mangosteen rind towards mechanical trauma recovery, diameter of the ulcer which gradually shrinking on day 3, 7th and ulcers experience healing on day 10. Need further research on the effect of the application of paste of mangosteen rind against oral mucosal ulcer healing pathologically.

Background: The role of fluoride in preventing tooth decay both for children and adult has been acknowledged internationally. There are several types of fluoride modalities either topically or systemic way. In Indonesia the modalities used to apply are fluoride tablet, fluocol solution and fluoride containing toothpaste. The purpose of this research is to find the effectiveness of fluoride modalities.Method: The study design was quasy experimental with 40 extracted teeth (Premolar teeth). The teeth divided into four groups D group I soaked on tablet fluor, Group II ; soaked on fluocol solution, Group III soaked on fluoride tooth paste and group IV soaked on Mill J (Aquadest/ Control solution). Fluoride concentration before and after soaking was determined using Spectrophotometer UV-Vis. Fluoride absorption was determined by the reduction of fluoride concentration after soaking.Result: Research result shown that the highest fluoride absorption was on soaking in fluoride tablet, followed by soaking on fluocol and tooth paste (mean fluoride absorption was 0,32; 0,08 and 0,04 ppm). Anova test shown significance level was 0,000.Conclusion: there were a significance of fluoride absorption on soaking in tablet fluoride, fluocol solution and toothpaste. The mechanism of fluoride regimens shown different fluoride absorption.

TITLEEffectiveness of breadfruit leaf extract water stew to colony growth of Streptococcus mutansABSTRACTBreadfruit leaf flavonoid compounds useful as antimicrobial function kill or inhibit the growth of microorganisms. Breadfruit leaves also contain other compounds, namely saponins, polyphenols, tannins, hydrocyanic acid, acetylcholine, riboflavin, and phenols The aim of research was effectiveness results boiling breadfruit leaf extract on growth colony of bacteria Streptococcus mutans.This type of research used experimental method or experimental. In this research study is the growth of Streptococcus mutans bacteria colony before and after given the results boiling breadfruit leaf extract at a concentration of 10%, 20%, 40%, 60%. The design of the research is a pre-test-post-test with control group. In  this research used two repetitions.The results of the research show that breadfruit leaf extract effectively inhibits the growth of bacterial colonies of Streptococcus mutans. Results boiling breadfruit leaf extract at a concentration of 60% of the most effective at inhibiting the growth of Streptococcus mutans bacteria colony than the concentration of 10%, 20%, 40%.  Chemical compounds contained in the leaves of breadfruit namely polyphenols which have properties as an antimicrobial against bacteria and fungi. Not only that, the breadfruit leaf also contains flavonoids that have powerful antimicrobial properties. An antimicrobial agent serves to kill or inhibit the growth of microorganisms.  Flavonoids are polyphenolic compounds that have chemical properties that are slightly acidic phenols that can be dissolved in alkaline. Flavonoids are also contains hydroxyl groups that are generally soluble in polar solvents such as ethanol, methanol, butanol, acetone, and water. Key words : Breadfruit Leaf Extract, Streptococcus  mutans