Holilah Holilah, Holilah
Universitas Lampung

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PENGARUH BAURAN RITEL TERHADAP KEPUASAN KONSUMEN DI UKM MART KOPERASI MAHASISWA

JEE (Jurnal Edukasi Ekobis) Vol 4, No 1 (2016): JEE (Jurnal Edukasi Ekobis)
Publisher : FKIP Unila

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Abstract

This study aimed to determine the influence of retailing mix which included location, merchandise, price, promotion, service, and store atmosphere on customer satisfaction in UKM MART Students Cooperative in University of Lampung. The method used in this research was descriptive verification, ex post facto approach and survey method. The research subjects were the consumer of UKM MART Students Cooperative in University of Lampung. The population in this study amounted to 152 consumers/day. Sampling technique was using Non Probability Sampling using accidental sampling technique. The sample in this study amounted to 110 consumers. The hypotheses analyzed by using simple linear regression and multiple linear regression. The results showed that there was an influence of retailing mix covering the location, merchandise, price, promotion, service, and store atmosphere on customer satisfaction. Penelitian ini bertujuan untuk mengetahui pengaruh bauran ritel yang meliputi lokasi, barang dagang, harga, promosi, pelayanan, dan suasana toko terhadap kepuasan konsumen di UKM Mart Koperasi Mahasiswa Universitas Lampung. Metode yang digunakan dalam penelitian ini adalah metode deskriptif verifikatif dengan pendekatan ex post facto dan metode survey. Subjek penelitian yaitu konsumen UKM MART Koperasi Mahasiswa Universitas Lampung. Populasi dalam penelitian ini berjumlah 152 konsumen/hari. Teknik pengambilan sampel dalam penelitian ini adalah non probability sampling dengan menggunakan accidental sampling. Sampel dalam penenilitan ini berjumlah 110 konsumen.  Pengujian hipotesis menggunakan regresi linier sederhana dan regresi linier ganda. Hasil penelitian menunjukan bahwa ada pengaruh bauran ritel yang meliputi lokasi, barang dagang, harga, promosi, pelayanan, dan suasana toko terhadap kepuasan konsumen. Kata kunci: bauran ritel, kepuasan konsumen, koperasi mahasiswa. 

Characterization of mannanase-producing bacteria from sago hump

Waste Technology Vol 4, No 1 (2016)
Publisher : Diponegoro University

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Abstract

Sago is a hardwood that can be used as source of fiber hemicellulose mannan. The abundance of mannanase waste is potential for the production of functional foods such as Manno oligosaccharides. Sago hump which is sago processing waste is very potential for growth of microorganisms because it contains lignin, cellulose, starch, minerals and vitamins that can be used as sources of carbon and energy for the growth. In this study, BLS.11-01 and BLS.11-02 isolates have been isolated and characterized from waste of sago hump. Locust bean gum was used as  substrate for measuring the activity of mannanase. Both isolates had optimum temperatures at 70°C and 60°C while they remain stable at temperature range of 30°C - 90°C. Mannanase from BLS.11-01 and BLS.11-02 had optimum pH at 6 and 7, respectively, and were also stable in wide pH range of 2-8. Co2+ was a mannanase activator for both isolates. Cu2+, Zn2+, Ni2+, Ca2+ and Fe2+ were  mannanase inhibitors for two isolates. Tween 20 (0.5% and 1.0%) and NaCl (0.5% and 1.0%) were chemical reagents that could enhance the activity of BLS.11-01 and BLS.11-02 mannanase isolates.  While tween 80 (0.5% and 1.0%), urea (0.5% and 1.0%) and SDS (0.5% and 1.0%) were chemical reagents that were not effective for both isolates mannanase activity

ETIKA ADMINISTRASI PUBLIK

JURNAL REVIEW POLITIK Vol 3 No 2 (2013)
Publisher : Program Studi Politik Islam Fakultas Ushuluddin, UIN Sunan Ampel Surabaya

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Abstract

The deviation of administrative ethics are still common. Many factors that cause it both external and internal factors. Therefore, this study seeks to examine the ethical values and violations that occur in public administration. The results showed: first, the ethical values were the value of the efficiency of public administration, the value of private property with the property distinguishes office, impersonal value, value merytal system, the value of responsibility, the value of account­tability, the value of responsiveness. Second, the violations that occurred in public administration ethics were dishonesty, bad behavior, conflict of interest, violation of laws, unfair treatment toward subor­dinates, violation of procedures, inefficiency, whitewashing, and failure to take the initiative.

FUNGSI DAN GAYA KEPEMIMPINAN KEPALA DESA PEREMPUAN DI DESA MASARAN, BANYUATES SAMPANG

JURNAL REVIEW POLITIK Vol 4 No 1 (2014)
Publisher : Program Studi Politik Islam Fakultas Ushuluddin, UIN Sunan Ampel Surabaya

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Abstract

This article aims to explore the function and style of women’s leader­ship. It deals with a case study of Head of Masaran Village, Banyuates, Sampang. In this research the writer employs qualitative approach and has formulated two main questions, are: first, how is the function of women’s leadership as the village head?; second, how is the leader­ship style of thiswoman as thevillage head? The research results in two conclusions, are; first, the woman’s leadership does not function effect­tively as she deals merely with administrative aspects, while the top-management functions are performed mostly by her husband. This matter cannot, however, be separated from gender bias, patriarchal culture, and the lack of abi­li­ty of the village head. Second,the woman’s leadership style can be categorized as laissez fairestyle. This is because as a leaderthe woman does not fully participate in the implementation of village’s agenda and activities for any responsiblity is handled by her husband.