Badollahi Mustafa, Badollahi
Institut Pertanian Bogor Kampus IPB Darmaga Bogor 16680, Telp. (0251) 8621073, 8627853

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Analisis Kualitas Situs Web Pejabat Pengelola Informasi Dan Dokumentasi (PPID) Perpustakaan Nasional RI Menggunakan Netqual Subakti, Arwan; Kusuma, Wisnu Ananta; Mustafa, Badollahi
Jurnal Pustakawan Indonesia Vol 15, No 1-2 (2016): Jurnal Pustakawan Indonesia
Publisher : Perpustakaan IPB

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Abstract

Government and public service systems in the E-Government era are demanded to be transparent, effective, efficient, accountable and useful in society. These are the challenges that has to be faced by government institutions in conducting their functions. The rapid advance of information and communications technology opens the opportunity in accessing, processing and using the information fast and accurately. This research aims to analyze customer satisfaction towards Information and Documentation Management Officer (IDMO) Perpusnas RI website quality (http://ppid.perpusnas.go.id/). Electronic service quality model used in this research is NetQual (Bressolles, 2006) consisting of 18 variables representing five dimensions of service quality, namely information, ease of use, design, reliability, dan privacy/security. This research used quantitative descriptive approach supported with survey of 48 respondents who have accessed PPID Perpusnas RI website. This research used two methods in analyzing data, customer satisfaction index and importance performance analysis. The result indicated that overall user was not satistified with PPID Perpusnas RI website, with customer satisfaction index 39,71 % (very poor). It is also parallel with analysis result of importance performance rate whose gap ranges from -015 to -1,23 with average total score is -0,85. It could be concluded that customer respondents generally has not satisfied with the quality of PPID Perpusnas RI website.Keywords: Customer Satisfaction Index, Importance Performance Analysis, NetQual, PPID, Public Information, Website Quality
Pengembangan Sistem Informasi Pengadaan Bahan Perpustakaan Terintegrasi Dalam Proses Bisnis Di Perpustakaan Swiss German University Tirtasari, Maria Margrith; Seminar, Kudang Boro; Mustafa, Badollahi
Jurnal Pustakawan Indonesia Vol 12, No 2 (2013): Jurnal Pustakawan Indonesia
Publisher : Perpustakaan IPB

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Abstract

Sistem informasi pengadaan bahan perpustakaan saat ini belum menjadi fokus utama dalam perancangan sistem informasi di perpustakaan perguruan tinggi swasta di daerah Jakarta dan sekitarnya. Penelitian ini bertujuan untuk mengembangkan suatu prototipe sistem informasi terintegrasi guna menunjang proses bisnis pengadaan bahan perpustakaan di Perpustakaan Swiss German University. Penelitian ini terdiri dari empat tahapan yaitu wawancara dengan tiga perpustakaan universitas yang telah menerapkan sistem informasi pengadaan, wawancara dengan semua unit yang terlibat dalam proses pengadaan bahan perpustakaan guna menganalisis kebutuhan staf, perancangan prototipe sistem informasi pengadaan bahan perpustakaan dan pengujian prototipe sistem informasi pengadaan bahan perpustakaan oleh semua unit yang terlibat dalam proses pengadaan bahan perpustakaan. Wawancara awal menunjukkan bahwa hampir seluruh unit yang terlibat dalam proses pengadaan bahan perpustakaan merasakan bahwa proses pengadaan bahan perpustakaan memakan waktu lama dan minimnya informasi mengenai status pemesanan bahan perpustakaan tersebut. Berdasarkan kebutuhan semua unit yang terlibat dalam proses pengadaan bahan perpustakaan dirancang sebuah prototipe sistem informasi pengadaan bahan perpustakaan yang tidak membutuhkan proses yang lama dalam mengajukan order, menyetujui order dan mengetahui status pemesanan bahan perpustakaan.  Hasil pengujian menunjukkan bahwa prototipe sistem informasi pengadaan bahan perpustakaan dapat menghemat waktu dan proses persetujuan pengadaan bahan perpustakaan tidak terhambat karena sistem informasi dapat diakses dimanapun tanpa menghambat proses bisnis pengadaan bahan perpustakaan.Keywords : Information system, prototype, acquisition, university library, Swiss German University
PEMODELAN KONSEP FUNDAMENTAL REPOSITORI INSTITUSI DI PERPUSTAKAAN UNIVERSITAS SULTAN AGENG TIRTAYASA DENGAN MENGGUNAKAN FRAMEWORK ZACHMAN Kurniawati, Nia; Mustafa, Badollahi; Ardiansyah, Firman; Mulyani, Eko Sri
Jurnal Perpustakaan Pertanian Vol 22, No 2 (2013): Oktober 2013
Publisher : Badan Penelitian dan Pengembangan Pertanian

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Abstract

Perpustakaan Universitas Sultan Ageng Tirtayasa (Untirta) sebagai perpustakaan perguruan tinggi negeri terus berupaya menghimpun konten lokal berupa karya ilmiah sivitas akademika dalam format hardcopy dan softcopy. Koleksi softcopy dalam format pdf belum diintegrasikan ke dalam sistem informasi perpustakaan. Koleksi tersebut, akan terus bertambah terdokumentasi secara fisik dan hanya dapat diakses di perpustakaan. Oleh sebab itu, perlu dukungan repositori institusi. Kajian ini bertujuan membuat pemodelan konsep fundamental repositori institusi menggunakan pendekatan framework Zachman. Kajian ini merupakan peneliltian analisis deskriptif dengan tool framework Zachman dan rules of fulfilling dari Pereira and Sousa. Hasil penelitian berupa suatu model konsep fundamental repositori institusi untuk diterapkan dengan memanfaatkan infrastruktur yang telah ada di Untirta.
Penilaian Risiko Kerawanan Informasi Dengan Menggunakan Metode Octave Allegro ., Rosini; Rachmaniah, Meutia; Mustafa, Badollahi
Jurnal Pustakawan Indonesia Vol 14, No 1 (2015): Jurnal Pustakawan Indonesia
Publisher : Perpustakaan IPB

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Abstract

This study aims to conduct risk assessment on information vulnerabilities, to get the level of information vulnerabilities, and to generate strategic recommendations to overcome information vulnerabilities in the X Library using OCTAVE Allegro as a method. The result showed that from 4 categories,  information vulnerabilities at X Library is at category 3 or vulnerable enough with 22 areas of concern or equal to 42.31%.  The risk assessment carried out in X Library turns the result that there are 10 assets information held by the Head of Central Library, Adminisration Services Unit, Cataloging and Classifying Unit, Circulation Services Unit, Reference Services Unit. The second result is contained threats to information assets by 52 areas of concern that conducted by internal X Library are 14 actors, by internal X are 13 actors, and by external are 2 actors. The third result is there are 62 consequences of 52 information assets with at the most consequences found in electronic document collections X-ana which from 6 areas of concern produce 10 consequences. The strategic recommendations to overcome the information vulnerabilities in X Library is adjusted according to the risk mitigation that carried out in each area of concern which is called the control or risk control. From the results of this risk assessment that can be done is to reduce or eliminate risk (mitigate) as many as 21 areas of concern, to transfer or mitigate risk as many as 16 areas of concern, to defer the risk a total of 12 areas of concern, and to receive risk (accept) or defer as much as 3 areas of concern.Keywords: Information Asset, Information Vulnerability, OCTAVE Allegro, Risk Assessment, threat
Analisis Usabilitas Sistem Informasi Manajemen Penerimaan Koleksi Deposit Di Perpusnas Berdasarkan Pendekatan Evaluasi Heuristik Irwan, Suci Indrawati; Sitanggang, Imas Sukaesih; Mustafa, Badollahi
Jurnal Pustakawan Indonesia Vol 14, No 1 (2015): Jurnal Pustakawan Indonesia
Publisher : Perpustakaan IPB

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Abstract

Acquisition Management of  Deposit Collection Information System in Indonesia National Library has been used for 3 years (since January 2012). During the usage, the Group of Acquisition, Monitoring, and Evaluation of Deposit Sub Directorate  found some obstacles include the unability of the system to detect double regist, a monotone display, too many menus and too many pages to get through before going to the desired page, the information resulted is not according to what needed, and the exsistance of backward analysis system which should be passed by a system when it has already been used. The data collection of this research used quessionaires which were spread among 17 system users that are the members Group of Acquisition, Monitoring, and Evaluation of Deposit Sub Directorate.  The data analysis used student statistic examination of one sample. The result of the study was the need of improvement about SIM of Deposit Collection Acquisition of Indonesia National Library related to the usability of the system to fulfill the usability elements, and the repairment recommendation belong to the categories of: Learnability, improvement of response for fasten of data searching by query optimization involving related tables of data required and indexing based on the tag ID and repair on the arranging and the use of features to be adjusted with the needs of users based on their user ID and position authority. Efficiency, improvement of response for fasten the response of data searching by query optimization involving related tables of data required and indexing based on the tag ID and addition to be able to copy and modify existing data and increase the ability of the system that the function keys in the keyboard  can be use in using the system. Easy to remember, the addition of the ability of the system that the keyboard function keys can be use in using the system. Error prevention, repair system's ability to identify errors and provide a message box or sign acclamation sign of error message containing an error message when the user made a mistake and adding dictionary menu associated with the terminology in the search box to avoid mistakes in typing. Satisfying, adding help menu that can provide guidance and can be followed when finding problem that help users to solve a problemKeywords : Heuristic Evaluation, Management Information System, Usability