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Journal : Unnes Journal of Public Health

Factors Affecting Intensity Whistleblowing of Employees on The Potential Fraud of The National Health Insurance Program Triastuti, Akyuning; Jati, Sutopo Patria; Warsono, Hardi
Unnes Journal of Public Health Vol 8 No 2 (2019): Unnes Journal of Public Health
Publisher : Universitas Negeri Semarang in cooperation with Association of Indonesian Public Health Experts (Ikatan Ahli Kesehatan Masyarakat Indonesia (IAKMI))

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/ujph.v0i0.29966

Abstract

The National Health Insurance Program (Jaminan Kesehatan Nasional /JKN) is an effort by the Government to fulfillment of the basic needs  of public health. However, this program is also susceptible to fraud. Hospital as the Secondary Level Reference Facility that collaborates with the Social Security Agency (Badan Penyelenggara Jaminan Sosial/ BPJS) should establish a fraud prevention system in the JKN implementation. Employees’ positions are at the forefront to reveal various forms of fraudulence including those related to JKN by means of whistleblowing. The ‘Planned Behavior Theory’ analyzes the attitude, subjective norms and behavior control perception factors that affect the intention of JKN-claim related employees' to whistleblow. The purpose of this study was to determine and analyze the influence of attitudinal factors, subjective norms and perceptions of behavioral control on the intention of employee whistleblowing behavior on JKN fraud programs in Hospital X Central Java Province This study is a mixed-method study with a ‘sequential explanatory design’ approach. The study was started by using a quantitative method and then continued by means of qualitative method in order to produce a hopefully more complete study result. The results of the study prove attitudes (p-value 0.038), subjective norms (p-value 0.040) and perceptions of behavioral control (p-value 0.005) jointly influence the intention of employee whistleblowing. From the results of the OR it can be seen the order of the three independent variables that have the largest to the smallest influence on employee whistleblowing intentions, namely perceptions of behavior control, attitudes and subjective norms. This can be a reference to the management priority scale to make efforts to increase the intention of employee whistleblowing in Hospital X and is expected to be able to change the "silent culture" into and "culture of openness”. Jenis penelitian ini adalah penelitian mixed method dengan pendekatan sequential explanatory design. Diawali menggunakan metode kuantitatif dilanjutkan dengan metode kualitatif sehingga diharapkan diperoleh hasil penelitian yang lebih lengkap. Hasil penelitian membuktikan persepsi kontrol perilaku, sikap, norma subyektif secara berurut paling berpengaruh terhadap intensi whistleblowing pegawai. Namun masih perlu dilakukan upaya untuk meningkatan persepsi kontrol perilaku, sikap, norma subyektif agar intensi whistleblowing dapat menjadi perilaku whistleblowing pegawai sehingga dampak negatif adanya fraud JKN bagi organisasi dapat dicegah.
Co-Authors Abdul Hakim Pranata Putra, Abdul Hakim Pranata Ade Putri Febriandini, Ade Putri Adi Nugroho Aloysius Rengga Amalia Hani Rahmawati, Amalia Hani Andika Maharani, Andika Anila Primadara Atika, Ayu Audia Arsyad Nurwinendra, Audia Arsyad Aufarul Marom Ayun Sriatmi Azlansyah, Sultan Syarief Billah, Muhammad Naufal Mu?tashim Bisri, Devitasari Nur Fadzilah Chriswardani Suryawati Cynthia Cynthia Dari, Diah Wulan Dewi Bulan Azizah Dwiatmoko, Sujarwanto Dyah Hariani Dyah Lituhayu Eko Putri Septyani Ellys Kusuma Wardani Endang Larasati Setianingsih, Endang Larasati Fajar S., Soni Mukhammad Faris Ridho Fatmala Resti Harmoko Fitri Handayani Fretes, Elzina De Gama Maula Rahman Gutama, Muhammad Sofyan Handayani, Alfina Herta Sitorus Hesti Lestari Hidayani, Hanifatul Ida Hayu Dwimawanti Ika Puji Rahayu Laode Hishar Noto Susanto Laras, Dena Margaretha Suryaningsih Moch. Mustam Mochamad Mustam Mochammad Mustam Muhammad Alif Muhammad Mustam Muhammad Naufal Mu’tashim Billah, Muhammad Naufal Mu’tashim Mujaddid Khoirunnas, Mujaddid Niken Septihandini Puspaningtyas Nita Haryanti, Nita Nopiyanti Nopiyanti, Nopiyanti Novanis, Ria PRASETYO, SIDIQ Pratiwi, Nina Galih Priyadi, Budi Puspo Puguh Adi Nugroho Putri Prissilia Pramitha, Putri Prissilia Qurniawati, Desti Relinda Rahayu Grahadyastiti Rahayu, Sierfi Rahma, Arini Alfia Retna Hermana Riantika, Bunga Rismaya Rihandoyo Rihandoyo Saputri, Rina Ade Sholiha, Afif Fauziyani Sipayung, Arfan Zulkan Sofyandi, Arif Sri Suwitri Sundarso Sundarso Susi Sulandari Sutiyani Yoga Iswari Sutopo Patria Jati Syifa Azmy Khoirunnisa Taufik Zaenal Abidin, Taufik Zaenal Titik Djumiarti Tri Yuniningsih Triastuti, Akyuning Vera Marlia Puspita Wahyu Iriani Yoga Yuanitia Pratiwi Youke Faradhilla Nasution, Youke Faradhilla Yuni Kurniasih, Yuni Yuwono, Dhiarbima Adi Zainal Hidayat