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Journal : IJIBE (International Journal of Islamic Business Ethics)

THE IMPROVEMENT OF MARRIAGE REGISTRATION SERVICES IN THE OFFICE OF RELIGIOUS AFFAIRS OF SAYUNG SUBDISTRICT TO PROVIDE SOCIAL WELFARE

IJIBE (International Journal of Islamic Business Ethics) Vol 2, No 2 (2017): September 2017
Publisher : UNISSULA

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Abstract

Along with the importance of the registration of marriage, the existence of Office of Religious Affairs is a part of a local government institution that is assigned to provide services to the community. In this matter, each state organizer has an obligation to provide excellent public services, meaning that the services provided by the government should be able to provide satisfaction to the community. This article aims at discussing some efforts to improve the service of marriage registration in the Office of Religious Affairs located in Sayung, Demak, Central Java. This research uses a descriptive qualitative method based on five service dimensions. The interview, observation and documentation are conducted to gather data. The result reveals that the quality of marriage registration service in the Office of Religious Affairs, Sayung has not been achieved ultimately. In fact, the Office of Religious Affairs, Sayung does not have a minimum service standard so that people cannot assess the service standard of marriage registration clearly. Therefore, in order to improve the service of marriage registration, the officers in the Office of Religious Affairs, Sayung need to improve the quality of marriage registration services that can be achieved by completing a clear minimum service standard.Keywords: Office of Religious Affairs, Service, Marriage Registration

Co-Authors . Indarto ., Yusetyowati Abdullah, Teuku Aceng Komarudin Mutaqin Achmad subhi Gumilar Adyatma, Rengga Agus Supriyadi Agus Yodi Gunawan Ahmad Sofwan Ahmad Yusron, Ahmad Akriono, Muhammad Luqman Amri, Khabib Saiful Andries Lionardo, Andries Ani Rusilowati Anis Khiyaroh, Anis Arca Datam Sugiarto, Arca Datam Arif Budi Satrio Ash Shiddiq, Dimas Ghufron Ash-Shiddiq, Dimas Ghufron Askin, Askin Askin, Askin Astuti, Desi Widi Aulanni’am a Aziza, Siti Nur Budi Prayitno BUDI SETIADI DARYONO Cahyono Purbomartono DAHRI, IRSYAD Dani, Andrea Tri Rian Denny Irbianto Devi, Mike Indriana Dinda, Susanne Dini Siswani Mulia Djumadi Djumadi Edijatno Edijatno Eka Dewi Nurjayanti Eka Haryani, Eka Eko Prasetyo Eko Pudjadi, Eko Elida Novita Endah Subekti Endang Semiarti Erly Anna Rosita Ernawiati, Eti Ervi Rachma Dewi, Ervi Rachma F. Parasmawati Firman Fuad Wirakusumah Fitri, Susi Gofar Ismail Hamid Ahmad Hardiyanto Hardiyanto Hari Wijayanto Harsi D. Kusumaningrum Heri Nugroho Hery Maryanto, Hery Husaini . Husin, Farid I Wayan Suteja Ikhwanudin Ikhwanudin Indarto - Indarto Indarto Indriani . Ishak Abdulhak Istanto Istanto Istianah Istianah Jang, Soenghoe JB. Suparyatmo Suparyatmo, JB. Suparyatmo Jenny Ratna Suminar Joko Suryanto Joko Tri Sujiwo Khairunnissa, Aulia Khoiriyah, Naila Ulfa Komalasari, Gantina Lalu A. Zaenuri Latipah, Latipah Lawrie, Muhammad Dylan Lepong, Piter Lepong, Piter lina marlina, lina LUKMAN ILHAM, LUKMAN Lutfi Aris Sasongko M Nur Ihsan Malihatin Munawaroh, Malihatin Martha Lulus Lande, Martha Lulus Masyhudi, Lalu Mateus Sakundarno Adi, Mateus Sakundarno Moh. Djazari Muhamad Afandi, Muhamad Muhammad Ade Salim Muhardjo Pudjojono, Muhardjo Muslim, Khaerul Nadjadji Anwar Nafrida Ulfah, Nafrida Nanang Sugiarto Nanda Arista Rizki Nasir Saleh Nathan Hindarto Nieke Karnaningroem Nina Fitriyati Ningtias, Rahayu Ninik Hasanah, Ninik Nuada, I Wayan Nugraha E. Suyatma, Nugraha E. Nugroho Arifianto Nur Ducha Nur Hidayah, Afifah Nurjazuli Nurjazuli NURTITI SUNUSI Pradana, Hendra Andiananta Pramudya Annisa Firdausi Pratiwi Trisunuwati Puji Wahyumi, Puji Rahmadiyanti, Ridhani Ramdani, Aulia Ratna P, Kenah Renan Subantoro Rini Rita T. Marpaung Risma Sake, Risma Rita Irma, Rita Rossi Prabowo Rosyid Ridho Royaningsih, Nanik RUBEN DHARMAWAN Saefudin Saefudin Sahat, Afro Aransa Sasono Wibowo Satrijo Budiwibowo, Satrijo Saud Irsyad, Nasihin Savitri, Intan Maya Setiawan Setiawan Setyono, Bagus Dwi Hari Shinta Arum Wahyuningsih, Shinta Arum Shofia Nur Awami Sitti Raodhah, Sitti Soekarsono Hardjono, Soekarsono Sri Hartini Sri Heny Wahyuningsih, Sri Heny Sri Suparwitri, Sri St. A. Rahayuningsih Stiawan, Agus Sucipto Sucipto Sudaryati ., Sudaryati Suhardjo Widodo Dan, Suhardjo Widodo Suhartono Suhartono Suharyo Hadisaputro Sukadi, Desi Rahmawati Sukarti Moeljopawiro Suprapti Supardi Suprati Supardi Supriyanto Supriyanto Suroso . Susiarno, Hadi Sutawanir Darwis Sutiman B. Sumitro Sutrisno sutrisno Suyadi Suyadi Suyitno Suyitno Suyoto Suyoto Syahrul Basri Syaripuddin Syaripuddin Tino Bachtiar, Tino TITIK SUNDARI Tri Jalmo Trinil Susilawati Utami Dyah Syafitri Utami Kurniawati Wildana Latif Mahmudi, Wildana Latif Yanti Setianti Yudhatama, Tri Galih Yudi Widodo Yulianto Nugroho Yulianty Yulianty Yulinah S, Elin Yuwono Yuwono Zulkifli Zulkifli