Sukiswo Dirdjosuparto
Program Studi Agribisnis Perikanan, Jurusan Teknologi Hasil dan Bisnis Perikanan Politeknik Perikanan Negeri Tual

Published : 8 Documents
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Journal : Forum Pasca Sarjana

The Influence of Student Motivation and Excellent Service Towards Student Graduate Satisfactions at Management Study Program, Economic Faculty of Open University Ayuni, Devi; Hartoyo, Sri; Dirdjosuparto, Sukiswo
Forum Pasca Sarjana Vol 34, No 3 (2011): Forum Pascasarjana
Publisher : Forum Pasca Sarjana

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Abstract

Open University (UT) is the first university used distance learning systems. Therefore, some important aspects that must be possessed by students in this learning system is the desire and ability to learn independently, and then motivation to progress and develop. Distance teaching and learning process is basically addressed to the readiness and motivation of students to study independently. This study uses two-factor theory of motivation namely intrinsic and extrinsic motivation. Therefore, in facing the problem of student motivation, UT needs to provide excellent service to support and motivate the student. To achieve an excellent service UT must have certain skills in human resources. Based on the existing problems, the purpose of this study were to analyze the affect of intrinsic motivation, extrinsic motivation, and excellent service toward the satisfaction of a student graduate at Management Study Program, Economic Faculty of Open University. This study used crosstabs and multiple regression analysis.  From the analysis showed that significantly the affect between intrinsic motivation, extrinsic motivation, excellent service, and dummy variable of graduation period, and education level.   Key words:  intrinsic motivation, extrinsic motivation, excellent service, student graduate satisfaction
The Influence of Organizational Culture and Job Satisfaction on the Organizational Commitment to The Administrative Staff of Indonesia Open University (UT) Sunarsih, Nenah; Hartoyo, Sri; Dirdjosuparto, Sukiswo
Forum Pasca Sarjana Vol 34, No 2 (2011): Forum Pascasarjana
Publisher : Forum Pasca Sarjana

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Abstract

This research interests to analyze factors affecting the organizational culture and job satisfaction and how far it affects the organizational commitment of the administrative staff of Indonesia open university (UT). This research uses a sample of 150 administrative staff in the main office to represent the entire class based on the existing population by using stratified random sampling method. Data obtained were analyzed by using structural equation modeling (SEM) with the help of LISREL 8.30 software. SEM analysis results reveal that the factors influencing the UT’s organizational culture are leaders appreciate ideas, accommodate ideas and suggestions, good ideas are not always responded by the top level for the leaders are not close enough to employees, institutions award when problems solved, leaders receive wise advice, institutions specifically encourage improvements in the workplace, and expects to increase and practice the valid work unit procedures. The factors that influence the job satisfaction in UT are being satisfied with the remuneration paid, promotion opportunities, praise, leaders’ skills, leaders’ assertive acts, the work environment, and coworker relationships. Organizational culture and job satisfaction have directly and significantly positive effect on organizational commitment of the UT’s administration staff. These findings indicate that the more adaptive organizational culture and the higher job satisfaction, the higher organizational commitment for UT’s administrative staff.   Key words: organizational culture, job satisfaction, organizational commitment